I am a result focused Banking Operations & Services Expert with more than 10 years of experience in establishing and implementing policies & procedures, SOPs, achievements in operations, Policy Development and implementation, customer services, and relationship establishment. Additional strengths in business development, banking compliance policies, Correspondent Banking, monitoring and analyzing sales trends. Excellent interpersonal and communication skills with ability to lead, motivate, and empower colleagues at all levels recognized by superiors for excellent customer care, resulting in corporate commendation. I am adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Expertise in accurately analyzing financial data (investment portfolio, financial products, market data, business plans, industry trends, and documentation) to drive sustained organizational performance.br/br/My key skills include Banking Policies & Procedures Re-structuring, branch banking transactions, central office transactions,Strategic Planning/Analysis, Banking Application/System, Business Continuity Management, New Business Development, Risk Assessment/Forecasting, Continues Process Improvement, Policies & Compliance, Banking & Client Leadership, Continuous Process Improvement and Communication & Leadershipbr/br/My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
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Rendered keen eye for details to identify and assess operational gaps and re-structured existing banking operations processes, steered efforts towards reviewing and analyzing Banking operation policies, manuals, and charters to support business Objectives.
Consistently recognized and tasked to improve organizational effectiveness and efficiency by strengthening and re-vamping the bank’s internal control environment through devising internal controls on different gaps in coordination with Compliance and Risk Management Group. Drafted instruction circular and different business proposals for new operational/systematic developments.
Key Accomplishments:
• Established and implemented consistent process structures to reinforce the control environment by implementing different systematic control in close-coordination with Information Technology Group.
• Charged with responsibility to draft policies, manual, and processes for banking operations and department, also produced review fraud investigation reports and propose remedial solutions either by passing instruction or change in policy.
• Delivered complete analytical support to different groups, teams, and departments with respect to branch banking operations, also reviewed bank’s policies, procedures, and process, in connection with regulatory requirement.
• Led, motivated, and developed effective team through support, management, and communication, delivered critical review of Standard operating procedures, policies, manual, and circulars received from other groups.
Responsible for operations of centralised operations, account opening, ongoing due diligence and drafting of standard operating procedures.