خلاصہ

Friendly, motivated Assistant  Store manager with seven years of professional experience. I won a coveted employee bonus for exceptional work four times over the past  years and am now keen to utilise my skills in communication, organisation and leadership to transition to a supervisory role within the same industry.

تجربہ

کمپنی کا لوگو
Customer Support Manager
Results International Education Consultants
اکتوبر ۲۰۲۳ - موجودہ | Islamabad, Pakistan

Answers customers questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.Maximizes customer operational performance by providing help desk resources and technical advice.Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.Implements production, productivity, quality, and customer-service standards.Contributes customer service information and recommendations to strategic plans and reviews

کمپنی کا لوگو
Assistant Store Manager
Ctc Body Shop
جون ۲۰۱٦ - اکتوبر ۲۰۲۳ | Islamabad, Pakistan

Assisting with the day to day store operations by waiting on customers, operating the cash register, completing shift paperwork and required counts, stocking, customer service, emptying trash, basic cleaning inside and outside the store and miscellaneous small jobs as determined by the store manager.

تعلیم

Islamabad Model College Postgraduate H8 Islamabad
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounting, Statistics, Banking
فی صد 50%
2016

پیشہ ورانہ مہارتیں

ماہر CRM
ماہر Accounting
ماہر Accounting Skills
ماہر Accounts Administration
متوسط Accounts Management
ماہر Active Listening
متوسط Activity Based Management
ماہر Admin Assistance
ماہر Admin Assistantce
ماہر Administration Knowledge
ماہر Administrative Skills
ماہر Analytical and Problem Solving Skills
ماہر Analytical Skills
ماہر Appointment Scheduling
ماہر  Lead Generation
ماہر B2B Business Development
ماہر bachelor
ماہر Basic Computer Skills
ماہر Bookkeeping
ماہر Building Inspection
ماہر Building Relationships
ماہر Buisness Acquisition
ماہر Business Communication Skills
ماہر Business Decision Making
ماہر Business Development
ماہر Business Development Process
ابتدائی Business Development Process 1
ابتدائی Business Development Strategies
متوسط Business Strategy
ماہر C Problem Solving
ماہر Call Handling
ماہر Cash Registration
ماہر Chat Support
ابتدائی Chat Support Skills
ماہر Client Coordination Skills
ماہر Client Dealing
ماہر Client Followup
ماہر Client Resolution
ماہر Close Attention to Detail
ماہر Cold Calling
ماہر Communication and Interpersonal Skills
ماہر Communication Skills
ماہر Communications Skills
ماہر Company Secretarial Work
ماہر Competitive Cost Analysis
ماہر Compliance
ماہر Compliance Quality Control
ماہر Computer Knowledge
ماہر Computer Operations
ماہر Computer Proficient

زبانیں

متوسط انگریزی
ماہر پنجابی
ماہر اردو