One of the most valuable experiences I have gained in my career is working as an executive sale. This role taught me a lot about leadership, as I had to manage a team of sales representatives and motivate them to achieve their targets. I also learned how to communicate effectively with different types of customers and stakeholders, and how to handle challenging situations with professionalism and tact. As a previous customer support agent, I had already built confidence in dealing with various inquiries and complaints, and I was able to apply those skills to my executive sale position. I believe that this experience has prepared me well for future opportunities in the sales industry.
Energia Switch Gear and Services is a leading provider of electrical solutions for industrial and commercial applications. We offer a wide range of products and services, including switchgear, transformers, generators, motors, cables, and automation systems. Our team of experts can design, install, maintain, and repair any electrical system to meet your specific needs and standards.
I worked as an Inbound Customer Service Representative at ibex. From 2017 to 2019. During this time, I learned how to handle inbound calls from customers who needed assistance with various products and services. I also developed skills in communication, problem-solving, and customer satisfaction. I was responsible for providing accurate information, resolving issues, and ensuring a positive customer experience.