خلاصہ

I have three years experience in call center industry as customer relation officer i had worked as team player Nps Officer resolving Customer Issues on Call within Few Minutes and receiving feedback also worked as a technical support with pakistan telecommunications Company Limited.
Domicile. Lahore

تجربہ

کمپنی کا لوگو
Phone Banking Officer
Habib Bank Limited (HBL)
نومبر ۲۰۱۹ - موجودہ | Lahore, Pakistan

Am working with HBL in Phone Banking Department as Phone Banking Officer deal with customer and resolving his issue on call about Debit or Credit Card also provide the legal information as pr bank policies.

کمپنی کا لوگو
Social Media Officer
Zarnab International private Limited
جون ۲۰۱۸ - نومبر ۲۰۱۸ | Lahore, Pakistan

I had worked in Zarnab International as Social media Officer answering customer query about Australia and Canada immigration and provide all the company policy details.

کمپنی کا لوگو
Customer Support Executive
Pakistan Telecommunication Company Limited (PTCL)
مارچ ۲۰۱٦ - جون ۲۰۱۸ | Lahore, Pakistan

I had worked in Ptcl as customer support executive like Customer problems solving on call in a few minutes and receiving feedback and also worked Outbound department as customer technical support officer.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, 1st division‎
English
درجہ A+
2014
Federal Board
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounts
درجہ D
2012
Federal Board
میٹرک / او لیول, آرٹس, matric‎
English, Math, Science
درجہ C
2010

پیشہ ورانہ مہارتیں

ایک سال سے کمActive and smart thinker
ایک سال سے کمAdministrative Management
ایک سال سے کمCRM
ایک سال سے کمCross-Cultural Communication Skills
ایک سال سے کمCustomer Services
1 yearData Miniing
1 yearHuman Skill
ایک سال سے کمOffice Administration
ایک سال سے کمOffice Coordination
ایک سال سے کمOperations Responsibility
ایک سال سے کمOral Written Communication
ایک سال سے کمPresentation Skills
ایک سال سے کمQuick learner
3 سال Seibel Crm,Inbound,Outbound Cus Care.
ایک سال سے کمShorthand
ایک سال سے کمTeam Management Skills

زبانیں

متوسط ترک
متوسط پنجابی
ماہر اردو
متوسط انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

Zohaib آپکے جاننے والے

Muhammad Younus
Habib Bank Limited (HBL)