To be part of dynamic and progressive organization that offers challenging working environment where one can utilize energy and competences in a positive direction and contribute towards overall objective of organization.
Maintained and referenced training documentation for entry process.
Quickly learned new processes and systems and kept current with procedural enhancements.
Sorted and processed incoming reports before putting data into processing software.
Located and corrected data entry errors and reported to management.
Employed comprehensive benchmarks to establish and monitor customer service standards.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Employed comprehensive benchmarks to establish and monitor customer service standards.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Collaborated with faculty to integrate course descriptions and offerings .
Designed course syllabus to allow students to plan for complex projects and learn course objectives.
Supported electrical engineering students in lab work as well as classroom lessons to demonstrate connections between theoretical and practical concepts.