• Headhunting and executive search process.
• Recruitment and interview process.
• Schedule meetings and interviews.
• Follow up with clients and assist with the candidate’s transition and on
boarding process.
• Network and build long-lasting client relationships
• Conducting interviews & evaluating candidates to come up with a list of
potential candidates.
• Prepare JD’s.
• Developed data pool with reference to current & future positions, based on
succession planning pipelines.
• Oversee daily operations of the HR department
• Direct all hiring and training procedures for new employees
• Continually educate employees on company policies
• Manage and supervise other HR staff, ensuring they are assigned and carry
out proper tasks
• Regularly meet with employees for progress reviews and assessments,
discussing any problems or grievances they may have
• To develop payroll for employees

JOB DUTIES:

• Search clients and promote long-term relationships.
• Understand client requirements.
• Advertise job in different platforms linkedin, facebook etc.
• Evaluate resumes and applications.
• Match the most suitable candidates to different positions.
• Forward shortlisted candidates to companies.
• Take responsibility of pre-interview screening.
• Develop strong relationships with job seekers and give them advice.
• Finalize agreements between candidate and employer.
• To develop payroll for employees.
• Support with day to day operations of the HR functions and duties

JOB DUTIES:

• Negotiating Contracts
• Headhunting
• To advertise vacancies on different platforms.
• To take interview of prospective applicants.
• Matching applicants with vacancies at client companies.
• Screening candidates and provide shortlisted candidates to clients for final interview.

JOB DUTIES

• Support with day to day operations of the HR functions and duties.
• Implement performance review procedures.
• Design and advertise different jobs in social and print media.
• Proper screening of CVs and to take interviews of candidates for different positions.
• Assess training needs and coordinate learning and development initiatives for all employees.
• To develop payroll for employees.
• Measure employee retention and turnover rates

• To administrate the operations of Lubricant Analyst, and to make sure that all operations run smoothly.
• Building friendly relations with the customer and ensure the brand integrity of product used and also monitor the product performance in following sectors which includes Power Sector ,Oil & Gas Sector, Cement Sector, Textile Sector and Fertilizer Plants

• Prepare and conduct training programs for customers to give them knowledge regarding Service of Lubricant Analyst.
• To provide sales support to customers in order to maintain and gain business in line with Shell business strategy.

• Be the first point of contact for customers, attend to customer contact and resolve customer requests received via all mediums according to agreed service levels and service standards, including requests for information and feedback and issues from existing customers and the general public.
• Adhere to Customer Complaint Policy. Take ownership for the resolution of customer complaints and enquiries, issues regarding Quality problem and/or from Customer Survey. Effective resolution of problems related to customers\' requests.
• Commit to meet individual KPI\'s, Team KPI\'s, and CSO KPI\'s.
• Provide live resolved servicing and when live resolution cannot be achieved, make a date and time (DTC) with customer for resolution and ensure that DTC is met.
• Pro-actively keep the customer informed throughout the contact management process.
• Pro-actively participate in CSO campaigns related to CSO services as assigned (i.e. not sales & marketing campaigns)