Results-driven Operations and Sales Manager with 6 years of experience in sales. Known for strong leadership, integrity, and a commitment to exceeding targets through team performance and streamlined operations. Focused on delivering excellent customer service and driving business growth.
Operations Responsibilities
Assist in the day-to-day management of business operations.
Streamline operational workflows and recommend process improvements.
Coordinate with internal departments to ensure smooth service delivery.
Support staff management, training, and performance tracking.
Monitor inventory, vendor relationships, and order fulfillment processes.
Maintain documentation, SOPs, and compliance with company policies.
Prepare regular operational performance reports.
Sales Responsibilities
Support the sales team in managing pipelines, reporting, and lead tracking.
Analyze sales performance data and assist in setting targets and KPIs.
Coordinate sales operations including order processing and client onboarding.
Collaborate with the marketing team for campaign execution and lead nurturing.
Maintain and update CRM systems ensure data accuracy.
Assist in preparing proposals, presentations, and contracts.
Help resolve client issues and contribute to customer retention strategies.
Achieve sales targets for the Lahore region in line with company objectives.
Develop and manage relationships with distributors, wholesalers, and retail outlets.
Ensure product availability, visibility, and proper merchandising across key retail points.
Execute trade promotions and marketing campaigns to enhance product uptake.
Monitor competitor activities and provide actionable market intelligence.
Conduct regular market visits to maintain strong market presence and address operational issues.
Coordinate with supply chain and logistics teams to ensure timely order fulfillment.
Submit daily, weekly, and monthly sales reports and market feedback.
Developed and maintained strong relationships with existing clients to ensure repeat business and customer loyalty.
Negotiated pricing and terms of sale to maximize profitability while maintaining customer satisfaction.
Provided accurate and timely sales forecasts, reporting on sales activities and market conditions.
Developed and implemented sales strategies to promote Dunya TVs advertising space to both new and existing clients.
Identified and pursued new business opportunities within taprgeted markets, driving revenue growth.
Built and maintained strong relationships with key decision-makers at client organizations, ensuring long-term partnerships.
Negotiated contracts, terms, and pricing with clients to maximize sales opportunities.
Managed the entire sales process from initial contact to deal closure, ensuring smooth execution and customer satisfaction.
Provided regular reports on sales performance, market trends, and competitor activities.