• Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Processing eforms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support.

• Oversaw warehouse staff and maintained efficiency in fast paced environment. • Operated computer system, hand-held inventory control device and calculator to perform. • Work with individual servers to improve performance. • Answer customer inquiries and resolve issues immediately. • Managed scheduling and task delegation for member warehouse team. Collaborated with sales team members to stay current on inventory levels, compete accurate orders and resolve item issues. • Expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
•Online ( E-commerce) Orders fulfillment 
•Troubleshooting system errors
•Works well under pressure
•Stock management
•Sales/ CS replacement Orders fulfillment.
•Data warehouse maintenance
•Providing feedback on the efficiency of the customer service 
process. 
•Keeping records of customer interactions, transactions, 
comments and complaints. 
•Ability to stay calm when customers are stressed or upset
•Ability to multi-task, prioritize, and manage time effectively 
•Strong phone contact handling skills and active listening
•Responding promptly to customer inquiries.
•Managing large amounts of incoming calls

supervision of all warehouse issues and receipts of goods and store them in a cost and space effective/manner for efficient handling plan and arrange transport. Coordination with Central logistic department for efficient availability of stock .Command to run computerized inventory management system.Monitor maintains & records the stock levels & recorder levels.Efficient handling plan and arrange transport.
•Online ( E-commerce) Orders fulfillment 
•Troubleshooting system errors
•Works well under pressure
•Stock management
•Sales/ CS replacement Orders fulfillment.
•Data warehouse maintenance
•Providing feedback on the efficiency of the customer service 
process. 
•Keeping records of customer interactions, transactions, 
comments and complaints. 
•Ability to stay calm when customers are stressed or upset
•Ability to multi-task, prioritize, and manage time effectively 
•Strong phone contact handling skills and active listening
•Responding promptly to customer inquiries.
•Managing large amounts of incoming calls