Supervised a staff of 20 sales executives utilizing effective communication and dynamic interpersonal skills.
Motivated and trained employees to maximize team productivity, and consistently hit and exceeded sales goals by 20%.
Worked jointly with team members to assist with closing sales, cross-selling and up-selling of products and services.
Created and implemented strategies for improving operational efficiency and accuracy.
Shared best practices for sales and customer service with other team members to help improve team\'s efficiency.
Provided instruction, coaching and motivation to all employees during the shift.

Answered an average of 150 calls per day by addressing customer inquiries, solving problems and providing new product information.
Provided an elevated customer experience to generate a loyal clientele.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Worked with the management team to implement the proper division of responsibilities.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Received Employee of the Month award for exceeding targets.

Welcomed customers in the showroom to answer questions about regarding brand and accessible stock.
Maintained in-depth knowledge of vehicles, market conditions and client purchasing inclinations.
Grew monthly revenue by 25% through implementation of new sales strategies.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-on and damage corrections.

Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Developed and maintained long-term relationships with policyholders and small business entities.
Asked appropriate open-ended questions to discover prospects\' needs and requirements.