I am currently hunting for a progressive and prospective company to join as a leading role.
Having more than 16+years of national and international experience in mentioned below fields:
1. Training Development
2. Sales & Support
3. Operations
4. BPO Client Services
I believe, I can be the best asset and can play a vital role towards the growth of the company as well as myself.
With that said I am very much Confident that you will be proud to having me as part of your company or an organization.
- Accountable for Business development by providing IT & 3D CAD Endering Solutions & Services
- Retain clients by up selling and provide best support services.
- Target market of SMB & Corporate level Clients
- Coordinating with production team for smooth timely deliveries
- Coordinating with HR and contiously searching and reaching best condidates to get on board or part of the team.
- Provide complete Client support to our existing Clients.
- Upsell and generate revenue from existing clients
- Assure to deliver client\'s projects on time and create future and bounding business relationship with them
- Coordinating with VP for better processes
- Accountable for running a Brand Team Design & Development (Graphic & Multi Media)
- Managing Identifying and outreaching new clients
- Target clients local and international (US / UK / MIDDLE EAST)
- Conduct training on products, company policies and selling techniques.
- Identifying and reaching clients for E-Business Development
- Managing Identifying and outreaching new clients
- Focusing on upselling the existing clients to generate more revenue
- Coordinating with operation’s department to provide quality customer support via phone, email or chat.
- Conduct training on products, company policies and selling techniques.
Accountable for Business Development (Design Projects), Corporate Identity/Stationery/Web/App etc.
Managing Identifying and outreaching new clients
Lead the complete sales & support team to reach the predefined targets.
Coordinating with quality department to provide quality customer support via phone, email or chat.
Conduct team training on sales strategies, products, project policies and soft skills techniques.
- Conduct training on products, company policies and negotiation techniques.
- Conduct Management related & Motivational Trainings/Workshops within the company.
- Introduce & conduct training & development programs to our Subordinates/ Team Managers/RCMs/NCM
- Coordinate and train different department’s heads/Managers/Team Leads in order to develop their people management skills.
- Coordinating with recruitment department and advise them for better recruitment structure/process for quality hiring.
- Conduct meetings with core management regarding our company’s mission statement and core-values and departmental SOPs
- Responsible Managing and scheduling a team for their daily & monthly task.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
- Give bi-weekly feedbacks to agents for better learning.
- Conduct trainings on new procedures, company policies, sales and support techniques and customer service.
- Assisting agents in closing deals (Sales/Rentals), to generate revenue for the company
- Bringing new investors into Hotel investment business via phone and different mediums.
- Conduct live Wealth builder presentation online.
- Provide complete Hospitality services to the existing Owners.
- Covering African region for investment purposes.
- Coordinating with quality department for better services.
- Conduct training on products, company policies, sales and support techniques and customer service.
- Give bi-weekly feedbacks to sub-ordinates for better learning
- Accountable for Business development by providing IT Solutions & Services
- Retain clients by up selling and provide best support services.
- Target market of SMB & Corporate level Clients.
- Selling solutions were Antivirus, SSL-VPN, Network Monitoring, Spam& Viruses firewalls, Structure Cabling, and VOIP much more.
- Accountable for E-Business Development (Design Project)
- Managing Identifying and outreaching new clients
- Target clients local and international.
- Coordinating with support department to provide quality customer support via phone, email or chat.
- Conduct training on products, company policies and selling techniques.
- Responsible for running the complete operation department as per company’s standard.
- Complete and share reports as required by “Chief Operating Officer”.
- Provided quality customer support to our existing clients.
- Provided product training and retaining clients.
- Coordinated with quality department for better services as per the specified KPIs.
- Conducted training on products, company policies and support techniques.