Consistently striving for continuous improvement whilst ensuring a high level of professionalism.
Can work collaboratively and communicate effectively with team members at all levels.
Treating all subordinate staff fairly, consistently and without prejudice.
Possessing an enthusiastic management style that keeps all staff engaged.
Logical, passionate and determined when approaching problems.
Plan and implement the overall supply chain strategy
Collaborate with Sales, Operations, and Customer Service teams
Determine key supply chain KPIs
Suggest solutions for process improvements
Identify process bottleneck and implement solutions in a timely manner
Train and evaluate others
Provide constructive feedback
Work with finance, sales, and manufacturing team to determine best vendors and distributors
Build and maintain good relationships with vendors
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Strategically manage warehouse in compliance with company’s policies and vision
Oversee receiving, warehousing, distribution and maintenance operations
Setup layout and ensure efficient space utilization
Initiate, coordinate and enforce optimal operational policies and procedures
Adhere to all warehousing, handling and shipping legislation requirements
Maintain standards of health and safety, hygiene and security
Manage stock control and reconcile with data storage system
Prepare annual budget
Liaise with clients, suppliers and transport companies
Plan work rotas, assign tasks appropriately and appraise results
Recruit, select, orient, coach and motivate employees
Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
Receive feedback and monitor the quality of services provided