Graduate with leadership training and experience with academic trainings, Proven skills in project management, organization and research with a background in office administration and organization. Able to provide employers with administrative support and professional communication skills.
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It is an it company
Worked as call centre manager and also performed hr duties
Handling inbound and outbound calls
Preparing pitch for my staff to manage there calls and handle the customers with full command
Used different kind of softwares
Monthly reports , salary sheets
Worked in customer service
Handling the customers queries by telephonic and by emails give them solution and facilitate them with no time
Understanding with other departments
Also performed operational works
Satisfying clients by resolving there issues
Ready to work in pressurise management
I had worked in warid telecom lean six sigma lss
As a internee in fuel theft project
Reduce the fuel theft by applying different methods