یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Team Leader Operation (International Outbound)

Prime BPO

درخواست بھیجیں

PKR. 30,000 - 40,000/Month

We are looking for experienced Team Leader.

Required Qualities:

Min. 2 years Outbound Sales/ Telemarketing experience.
An American accent.
Ability to effectively manage a team.
Proactively manage efficient team delivery and output within agreed service levels and business targets.
Effectively manage business processes within the team, such as time and attendance and ACT reporting and accurate flow of information to internal sources.
Resolve escalated inquires and complaints, taking responsibility for the action required where necessary.
Coaching sessions with team members.
Regularly appraise and review staff in line with company methodology.
Provide clear and constructive feedback to both good and bad performers.
Effective Communication Skills.

Responsibilities:

Responsible for overseeing all activities within a team.
Responsible for deciding how to approach tasks and develop a plan to accomplish them.
Responsible for keeping track of and structuring various tasks, employees and documents.
Responsible for determining the goals that members will work toward.