یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Production Support Analyst

TreeHouse ExaTex Private Limited

کراچی ، پاکستان

درخواست بھیجیں

جون ۱۵, ۲۰۲۱ شائع ہوئی 10 نے دیکھا

Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.

Responsibilities also include identifying logs and performing log analysis, troubleshooting, management communication, and client relationship management in partnership with Infrastructure Service Support team members.
Follow incident management process end-to-end on time including triage of incident.
Perform regular health checks and application monitoring
Identify end-end customer journey for issue mapping
Update weekly dashboard of issue log and status.
Extract relevant logs from the production environment/database to identify code exceptions or code breaks.
Escalate tickets to L3 based on the severity level for identifying root-cause analysis and code changes
Ensure tickets are resolved as per allotted client SLA period
Strong technical skills with 2 or more years’ experience in Unix/Linux, Docker, UI/middleware integration, Oracle SQL database, Windows Services, API testing, Postman etc
Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
Experience working in FinTech.
Proactive, self-driven, and able to identify improvements as part of the BAU work to address recurring issues, close monitoring gaps, and automate/reduce manual work.

مہارتیں

Linux System Windows Services API Development SQL Oracle Fusion MiddleWare Linux Docker Unix

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

سافٹ ویئر اور ویب ڈویلپمنٹ

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

جولائی ۱٦, ۲۰۲۱

تاریخِ اِشاعت:

جون ۱۵, ۲۰۲۱

TreeHouse ExaTex Private Limited

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - کراچی

پیروی کریں

TreeHouse Consultancy is an information technology solutions company that provides high-end IT solutions for individual needs of its customers, both in the public as well as the private sector. The individuals behind TreeHouse Consultancy consist of a team of professionals well-versed in the field of information technology; they possess several decades of combined experience in the Industry. The ultimate aim of TreeHouse Consultancy is to provide exceptional customer service and achieve high customer satisfaction rates.