2 years of call center supporting American companies is required.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Proficient with Microsoft Office
Strong sense of responsibility and ability to complete tasks with minimal supervision.
Excellent English written and oral communication skills are required
Strong Command over Spoken-English with a good Accent.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services to shortlist and transfer Interested clients to your daily/weekly lead target.
Dispatching of US employes to locations and taking their calls.
Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.
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Beware! Reported Companies
Rozee.pk is not in business with below-mentioned companies due to multiple fraudulent recruiting
complaints/activities which begun with fictitious interview inquiries sent by instant message (IM), email, or
text. If the employer asks you to pay money for any purpose including processing to shortlisting, please
immediately report at [email protected].
SA Parco Group of Companies
Crystal Group of Companies
Advance Superior Group USA
Royal Indus Group
Pak Adam Group
Day & Night Recruitment Agency
Umair Property Marketing
Saigol Group of Companies
Pak United Arab Group
Supreme Group of Companies
HA Group of Companies
Etihad Group of Companies
KP Group of Companies
Vital Group of Companies
Delta Group of Companies
Ultimate HR Solution
World International LLC
AJL Group of Companies
Lexer Group of Companies
Fragrance Land Pvt Ltd
Khawaja Group of Industries
EBS (Earn Be Smart) Pvt Ltd
Jamal Group of Industries
Jamal Mirza Group of Company
Easy Search Pvt Ltd
Shah International Technical Training Institute & Consultants Pvt Ltd