概要

Hard-working employee with proven leadership and organizational skills, and minute attention to detail. Seeking to apply my abilities to fill the good employee role in your company. I am a dedicated team player who can be relied upon to help your company achieve its goals.

项目

Temperature Modeling

工作经历

公司标识
Customer Service Management
Humwell Pvt Ltd
Dec 2020 - 代表 | Karachi, Pakistan

Telemedicine clinical facilities providing to the patient
Report taking to the staff.
Managing large amounts of patient calls in a timely and effective manner
Identifying patients needs
Researching patient problems
Providing the right solutions to patient
Keeping records of all patient conversations on the database.

公司标识
Customer Services Executive
DANY (audionic) TECHNOLOGIES
May 2018 - Jan 2019 | Karachi, Pakistan

Answer questions about products or the company.
Solved quarries of customers via Email, Calls & Social media.
Process orders, prepare correspondences and fulfill customer needs to
ensure customer satisfaction.
Organized customerinformation and account data for business planning
and customer service purposes.
Take and process orders in an accurate manner or transfer calls to order
department.
Handlegrievances topreserve the company’s reputation
Keep records of calls and note useful information.
Also taking DRE calls & courtesy calls.
Made outbound collection calls to increase the company's monthly
revenue.
Customer complaints sending to care centers via email & calls.
Leading the team and solved there problems.
Reporting and send complete data to my manager.

公司标识
Telemarketing Representative
FRONTLINE COMMUNICATION (PVT) LTD
Aug 2014 - Nov 2015 | Karachi, Pakistan

Contact potential or existing customers to inform them about a product or service using
scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the companys reputation.
Keep records of calls and sales and note useful information.

公司标识
Mathematics Teacher
AITCHISON SCHOOL
Jan 2014 - Apr 2015 | Karachi, Pakistan

Teaching at school as a maths teacher

学历

University of Karachi
硕士, 科学硕士学位, M.Sc‎
Physics
CGPA 3.2/4
2017
University of Karachi
, B.Sc‎
所占比重 64%
2015
Govt. Degree Science & Commerce College
, F.Sc Pre-Engineering‎
所占比重 62%
2012
Pn.Model school
, Matric in Science‎
所占比重 78%
2010

技能

熟练 Confidence and persistence.
中级 Negotiating and Customer relationship skills.
熟练 Patience and self-motivation.
初学者 designing
中级 Social Media
初学者 Sourcing
熟练 Ability to multi-task & manage time
初学者 Accounts Reconcialiation
初学者 Administration Jobs
初学者 Adminstration Knowledge
中级 Conservation Awareness
中级 Coordination Abilities
初学者 Cultural Sensitivities
中级 Decision- making skills
熟练 Excellent Communication And Presentation
初学者 Food Knowledge
中级 MS Desktop Customer Service
初学者 NET
中级 Official Assignments
初学者 Operation Resposibilities
中级 Operations Responsibility
中级 Pursuing News Stories
熟练 Quality Metrics
中级 Records Management
初学者 Sales Abilities
中级 Sales Management
中级 Servies Representative
中级 Student Development
中级 Student Engagement
中级 Technology Enthusiast
中级 Typing Speed
熟练 Warehouse Analytical
中级 well grommed

语言

中级 英语
熟练 乌尔都语
初学者 信德语
中级 旁遮普语

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