概要

Started Working in PTCL as a CSE in Oct 2014 and after working in various departments of PTCL now have been promoted as a Supervisor Operations handling a team of 15-20 CSEs. Looking after Management tasks and Team KPIs.


Alongside having experience as a Commercial Marketing Manager in Pasari Org. A leading complany for import of Leather Machines and spare parts. Coordination with customer and international suppliers. Handling imports and Banking documents.

项目

On Call Bill Adjustment
ECare Department

工作经历

公司标识
Supervisor Operations
Pakistan Telecommunication Company Limited (PTCL)
Oct 2014 - 代表 | Lahore, Pakistan

Conduct TNA (Training Need Analysis) of team and conduct trainings accordingly.
Develop and coach team members to improve performance and customer services.
Conduct weekly meetings with the team and point out and rectify the weak areas.
Monitor and manage team daily and monthly KPIs.
Timely preparation and submission of the daily, weekly and monthly reports.

公司标识
Commercial Marketing Manager
Pasari Org.
Jul 2017 - Feb 2021 | Lahore, Pakistan

Worked as Commercial Marketing Manager in Pasari Org. an agency for importing Leather machines and spare parts.
Corrdination with Local clients and international Suppliers
Arranging shipment from international suppliers for local clients
Arranging documents for clearence of goods and payment process through banking channels
Sales report generation and submission.

学历

University of the Punjab
学士, , M.Sc‎
Public Relations and Advertising
CGPA 3.7/4
2015
University of the Punjab
学士, 艺术学士, ‎
Bachelor Of Arts
2013
University of the Punjab
硕士, , B.A‎
所占比重 78%
2013
Govt. Islamia College Civil Lines Lahore
中级/A级, , F.Sc Pre-Engineering‎
所占比重 61%
2011
Govt MPE High School Shahdra
非预科, Matric in Science‎
Completed
2009

技能

熟练 Analytic Reporting
熟练 Bookkeeping
熟练 Contact Center Consulting
熟练 Data Comparison
熟练 Developing team
熟练 Excellent Verbal and Written Communication
熟练 Finance Administration
熟练 Freight Forwarding Experience
熟练 Handling Assignments
熟练 High Energy
熟练 Lead Generation Skills
熟练 Microsoft Excel
熟练 Negotiation Skills
初学者 Policy Making
熟练 Product Knowledge
熟练 Project Management Plan
熟练 Sales Acumen
熟练 Strategic Growth Planning
熟练 Strong Customer-focus Orientation
熟练 Student Affairs Managemment
熟练 Team Management
熟练 Terminal Housekeeping
初学者 Work Force Management
熟练 Written Oral and Communication

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语

推荐

简短自我描述

I endorse that Mr. Aleem Butt is Currently working as a Supervisor Operations at Pakistan Telecommunication Company Limited (PTCL).

Aleem 联系人

Adnan Sabar Abbasi
Pasari International