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概要
Highly efficient management professional with more than three years of experience supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities, accounts receivable, billing and payroll duties.
工作经历
Operation Coordinator / Assistant operation Manager
Responsibilities as operation Cordinator
Assisting with the management of daily operational activities.
Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
Managing office supplies and the maintenance of office equipment.
Coordinating the proper allocation of human resources.
Arranging and assisting with the onboarding of new employees.
Assisting with project management by creating assignments, tracking progress, and resolving issues.
Managing internal and external stakeholder relations.
Managing budgets and preparing financial reports for senior management.
Planning and organizing conferences, events, staff training, and employee engagement activities.
Preparing and maintaining operations documents and reports.
Responsibilities as Assistant Operation Manager
Assist Operations Manager in supervising daily operations of the organization.
Address operational issues and concerns in a timely fashion.
Supervise the operations team to ensure operational excellence and excellent customer services.
Educate the operations team on best practices, company policies, and service excellence standards.
Oversee operational cost, risk, and audit activities.
Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
