To achieve professional excellence in a challenging environment and contribute towards the growth of organization that offer opportunities for professional and personal growth.
iCrowdNewswire is a Press Release distribution company based in USA while working from Pakistan. Core responsibilities of me is to provide supports on chats and if so needed on calls then we provide support through skype calling in rare cases.
Checking Compliance policies, Content check, Making invoices and coupons on Wordpress back end and Management portal, Information regarding our Distribution Media channels.
Fleet management tracking of all vehicles in fleet with corporate sector and also handling of duties assigned with companies and to provide servuces of transporation at give time via email on call with a centralized system
• Performed duty as Branch Head/Operations Controller/Customer Relationship/officer/Administration.
• Communication with client of Companies e.g. Engro Foods, IBM, NATIONAL FOODS, SHELL PAK, Unilever etc.
• Arrangement of pick and drop of on call via email on outlook
• Manage duties of drivers as per schedule of clients
• To send invoices on daily/weekly basis to head office
• Communication with Line manager/Operations manager on daily basis regarding management of work
• Assign duties to drivers with clients as per duties
• Daily attendance of drivers and operational staff to H.O via outlook
• Weekly meeting with management via Skye on phone regarding future plans.
• Weekly meeting with drivers to tell about client services and management report about all operations.
• Communication directly with client on ms outlook
• Daily check and balance of all fleet vehicle e.g. /car oil change, air filter, oil filter and physical checkup on daily basis and preparation of report as per log book of every car.
• HR related documentations for new Joining’s & their orientation as per HR Policy. Bank account opening form procedure etc.
• Taking HR related follow-ups with Head Office, medical claims updates and follow-ups.
• Keep Guests reservations with local guest houses/Hotels etc. Daily Status update for company Guests House.
• Coordination with seniors to schedule their meeting with clients & other tasks.
• Performing all admin related tasks like Management of New Hiring, Management of Guest House and to co-ordinate with vendors.
• Conference Room Booking and arrangements.
• Updating all non-management staff / wages staff attendance on Portal, keep record expense claims, Generate Monthly Overtime of NMS(Non management staff).
• Communication on M.s Outlook with HR and senior staff members.
• Performed duty as Personal Loan Processing Officer as well as Recovery of Personal Loan or Collection Officer.
• Collecting information regarding loans recovery on telephone.
• Take all the information of customer form software named ECIB, Data check and calculation of loan on DBR (Debt Burden Report).
• Telephonic communication with customer for consent.
• Daily sent those complete documents to HR for further processing.
• Maintain detailed record sheet on daily basis.
• Record keeping of customer complete report.
• Meeting and trainings for promotion of Personal loan.
• Maintain daily worksheet to assign duties to staff
• Maintain daily sheet of receivables and payables of company
• Provide necessary information to client about water proofing
• Record maintenance of all clients in soft and hard form
• Maintain record of warehouses about receiving and delivery of water proofing material
• Disbursement of monthly salaries + commission to all staff members
• Performed duty as PS to ambassador
• Taking English test and interview for evaluation of Accent(Assessment of Spoken English)
• Telephonic communication with clients for appointments
• Worked on a Software named ”WERKEN” for visa processing
• Visa issuance to a client after approval from ambassador
• Record maintenance of all clients in soft and hard form