概要

To achieve professional excellence in a challenging environment and contribute towards the growth of organization that offer opportunities for professional and personal growth.

工作经历

公司标识
Operations officer/CSR
iCrowdNewswire
Feb 2020 - 代表 | Islamabad, Pakistan

iCrowdNewswire is a Press Release distribution company based in USA while working from Pakistan. Core responsibilities of me is to provide supports on chats and if so needed on calls then we provide support through skype calling in rare cases.
Checking Compliance policies, Content check, Making invoices and coupons on Wordpress back end and Management portal, Information regarding our Distribution Media channels.

公司标识
Senior Operations Officer
Hertz International
Oct 2016 - Dec 2019 | Islamabad, Pakistan

Fleet management tracking of all vehicles in fleet with corporate sector and also handling of duties assigned with companies and to provide servuces of transporation at give time via email on call with a centralized system

公司标识
Regional Branch head Islamabad
Pakistan Energy Services Co. PVT Ltd. (Dial A Car)
Jan 2016 - Sep 2016 | Islamabad, Pakistan

• Performed duty as Branch Head/Operations Controller/Customer Relationship/officer/Administration.
• Communication with client of Companies e.g. Engro Foods, IBM, NATIONAL FOODS, SHELL PAK, Unilever etc.
• Arrangement of pick and drop of on call via email on outlook
• Manage duties of drivers as per schedule of clients
• To send invoices on daily/weekly basis to head office
• Communication with Line manager/Operations manager on daily basis regarding management of work
• Assign duties to drivers with clients as per duties
• Daily attendance of drivers and operational staff to H.O via outlook
• Weekly meeting with management via Skye on phone regarding future plans.
• Weekly meeting with drivers to tell about client services and management report about all operations.
• Communication directly with client on ms outlook
• Daily check and balance of all fleet vehicle e.g. /car oil change, air filter, oil filter and physical checkup on daily basis and preparation of report as per log book of every car.

公司标识
Administration officer
Inbox Business Technologies (Pvt) Ltd.
Jul 2014 - Sep 2015 | Islamabad, Pakistan

• HR related documentations for new Joining’s & their orientation as per HR Policy. Bank account opening form procedure etc.
• Taking HR related follow-ups with Head Office, medical claims updates and follow-ups.
• Keep Guests reservations with local guest houses/Hotels etc. Daily Status update for company Guests House.
• Coordination with seniors to schedule their meeting with clients & other tasks.
• Performing all admin related tasks like Management of New Hiring, Management of Guest House and to co-ordinate with vendors.
• Conference Room Booking and arrangements.
• Updating all non-management staff / wages staff attendance on Portal, keep record expense claims, Generate Monthly Overtime of NMS(Non management staff).
• Communication on M.s Outlook with HR and senior staff members.

公司标识
Personal loan processing officer
Habib Bank Limited
Jan 2012 - Aug 2013 | Islamabad, Pakistan

• Performed duty as Personal Loan Processing Officer as well as Recovery of Personal Loan or Collection Officer.
• Collecting information regarding loans recovery on telephone.
• Take all the information of customer form software named ECIB, Data check and calculation of loan on DBR (Debt Burden Report).
• Telephonic communication with customer for consent.
• Daily sent those complete documents to HR for further processing.
• Maintain detailed record sheet on daily basis.
• Record keeping of customer complete report.
• Meeting and trainings for promotion of Personal loan.

公司标识
Administration/Accounts assistant
Hydro Sealers
Jan 2009 - Sep 2011 | Islamabad, Pakistan

• Maintain daily worksheet to assign duties to staff
• Maintain daily sheet of receivables and payables of company
• Provide necessary information to client about water proofing
• Record maintenance of all clients in soft and hard form
• Maintain record of warehouses about receiving and delivery of water proofing material
• Disbursement of monthly salaries + commission to all staff members

公司标识
PA to Ambassador
Honorary Consulate of Chile
Jan 2007 - Jun 2009 | Islamabad, Pakistan

• Performed duty as PS to ambassador
• Taking English test and interview for evaluation of Accent(Assessment of Spoken English)
• Telephonic communication with clients for appointments
• Worked on a Software named ”WERKEN” for visa processing
• Visa issuance to a client after approval from ambassador
• Record maintenance of all clients in soft and hard form

学历

University of Punjab (Hailey College of Commerce)
学士, 贸易学士, b.com it‎
Accounting, Banking & Finance, Commerce, Computer Sciences and Information Technology, Economics, Cost Accounting, Functional English, Commercial Law
CGPA 2.8/4
2006

技能

熟练 Account Administration
熟练 Administrative Management
熟练 Administrative Office Support
熟练 Adminstration Knowledge
熟练 Architectual Patterns
熟练 Client Relations Skills
中级 Communication Skills Listening
中级 Complaint Management
熟练 Computer Skills
中级 Customer Communication
中级 Customer Handling
熟练 Customer Interaction Management (CIM)
熟练 Customer Service
熟练 Customer Service Operations
熟练 Customer Service Representative
熟练 Customer Services
熟练 Customer Support
熟练 Customer Support Operations
中级 English Speaking
熟练 Fillings
中级 Financial Reports
熟练 Fleet Management
熟练 Flexible
中级 HR Policies
熟练 Junior Staff Management
熟练 Listening to Customers
中级 Marketing Emails
熟练 Microsoft Outlook
熟练 Multitasking Skills
熟练 Office Administration
熟练 Office Maintenance
中级 Official Assignments
中级 Our company is looking for an Office Assistant to
熟练 Petty Cash Management
中级 Procurement
中级 Pursuing News Stories
熟练 Quality Metrics
熟练 Reading
熟练 Reciptionist Duties
中级 Staff Management
熟练 Strengthening Client Relationships
中级 Supply Chain Management
中级 Supply Management
中级 Sustainability Appraisal
熟练 Time Management
熟练 Vendor Management
熟练 Writing
熟练 رعاية العميل

语言

中级 英语
熟练 乌尔都语

Muhammad 联系人

Muhammad Mohsin
Times Consultant