概要

The aim of my life is to work with dedication and integrity in every field and to polish my professional skills, also to become intellectual asset for the organization.

工作经历

公司标识
Customer Service Officer
Mindbridge Pvt. Ltd.
Feb 2019 - Feb 2021 | Lahore, Pakistan

Support officer in UK based B2B campaign named Epay worldwide (Euronet). Handled sales support/Contracts team and CS day to day tasks.

公司标识
Case Handler and Quality Executive
Business Development Solutions pvt ltd
Jul 2017 - Jul 2018 | Lahore, Pakistan

公司标识
Customer Service Representative
Zong CMPAK
Nov 2012 - Feb 2015 | Lahore, Pakistan

I worked in Zong CMPAK as Customer Services Representative inbound and Outbound Campaigns.

公司标识
Customer Service Agent
PTCL
Feb 2011 - Apr 2012 | Lahore, Pakistan

From PTCL, I started my professional career as a Customer service agent. I have working experience of multiple helplines of PTCL.

学历

UNIVERSITY OF PUNJAB LAHORE
硕士, 工商管理硕士学位, MBA FINANCE Equivalent to MS‎
Finance
所占比重 60%
2017

技能

初学者 Accounts Finalization+
中级 Bookkeeping+
初学者 Business Development Process
熟练 Call Center Development
中级 Client Management
中级 Conflict Resolution
初学者 Coral Draw
熟练 Cross-functional Coordination
中级 Customer Analysis
中级 Customer Service Management
熟练 Customer Service Operations
熟练 Decision Making
熟练 Email Etiquette
熟练 Employee Trainings
初学者 Financial Analysis
初学者 Financial Statement Analysis+
熟练 Fluent In English
中级 Negotiation Skills
中级 Office Administration
熟练 On-call Support
初学者 Peachtree
熟练 Problem analysis and problem-solving
初学者 Process Responsibility
中级 Report Writing Skills
熟练 Service Strategies/Solutions
熟练 Strategic HR Leadership
熟练 Stress Management
熟练 Stress Tolerance
熟练 Supervision
熟练 Time Management
中级 المهارات الهاتفية
初学者 تحليل التسويق الرقمي

语言

中级 旁遮普语
熟练 乌尔都语
熟练 英语