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概要
Highly qualified and experienced IT professional. Self-motivated, results orientated, can work well under pressure and leads by example. Reliable, determined, flexible and has a good sense of humor. Able to organize and priorities multiple tasks in order to reach targets and meet deadlines. Energetic and supportive as a team member; motivational as a team leader.Able to provide immediate solutions and manage customer relationships strategically.
Specialties:Information Technologies
项目
工作经历
Resident Enginner (Linux Administrator)
A Project With Jazz
Install and configure Linux operating systems and ensure proper system operation.
Administer user accounts, groups, and access permissions.
Manage software packages, updates, and dependencies using package management tools.
Manage virtualization technologies (e.g., KVM, VMware) and containerization platforms.
Excellent problem-solving and communication skills.
Configure and manage network settings on Red Hat systems, ensuring connectivity and security.
Develop and execute backup and recovery strategies for Red Hat systems to ensure data integrity.
IT Support Engineer
Talking to clients and computer users to determine the nature of the problems they are encountering.
Diagnosing the source of users’ IT problems.
Advising clients on possible solutions.
Carrying out a repair or helping customers do this for themselves.
Escalating complex problems and making users aware of the impact of this.
Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Planning and undertaking scheduled maintenance upgrades.
Setting up accounts for staff and ensuring that they know how to log in.
Logging and processing support calls.
Maintaining records of software licences.
IT Support Executive
A project with Pepsi-Cola International (Pvt) Ltd.
(Distribution Management System) Support: Providing remote support to Pepsi Distribution Staff,in case of any query and problem. Provide The support Against the issue in DMS Software
Support Executive
1. Tech Specialist: Clone the Build to all the POS and Install the Xstore and FBR Application. After Installation, Deploy the Data to the Specific Store.
2. Testing: After Deployment, Test Each Store Invoice to Check the Testing Purpose.
3. Security: protection of computer systems and information from harm, theft, and unauthorized use.
4. FBR Configuration : Configuring and Conecting to the Fbr server to generate real time Invoices.
5. Training: Providing hands-on training on XSTORE to Bata Store staff physically at their site.
6. Hyper care: Providing full-day hyper care on the day of Go-live activity for successful closing.
7. Responsibility: Responsible to take sign-off form from Bata Store Manager at day end after completion of rollout Activity.
8. Support: Providing remote support to Bata store staff in case of any query and problem.
