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概要
To work in a prestigious and dynamic organization where grooming opportunities are available. Want to gain some useful information on office work skills and to participate in job tasks that are challenging. Interested to get experience and to accumulate knowledge and skills for the mutual benefit of the organizations and my career.
工作经历
Customer service executive
Answer calls professionally to provide information about products and services.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
Built sustainable relationship and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods\\tools
Sales and Distribution Officer
Responsible for enhancing profitability, sales and market share through implementation of strategic and tactical sales plan for promoting sales. Developed budget plans and manage the business unit within budget constraints
Ensured effective control of marketing results and took corrective action to guarantee that achievement of marketing objectives falls within designated budgets. Maximized profitability by maximizing sales and margins and controlling costs
Designed different strategies and planned to boost current sales and allocation of resources
Drafted reports pertaining to sales activity, potential sale opportunities and market trends
CSR
Assisted in providing customers with the best possible service by responding to a broad range of customer needs
Participated in company surveys and customer feedback to ensure exceptional service is maintained at all times
Ensured operational KPI’s in line with departmental targets
Assisted day to day correspondence in business operations filing and all documentation
Provided telephone and email correspondence in a professional manner
