概要

I'm technical and management system support engineer with experience in design, management, segregation and testing complex system. My degree and title able me to proive both IT and Management skills to my orginzation by one person.

项目

STUDYFIEF

工作经历

公司标识
PROJECT COORDINATOR
Pakihosting
Mar 2020 - 代表 | Lahore, Pakistan


Analyze user needs and design solutions 
Management of web services
Work with other teams for untangle 

公司标识
SERVICE SUPPORT ANALYST
Pakistan Telecommunication Company Limited (PTCL)
Aug 2019 - Mar 2020 | Lahore, Pakistan


-Adjust user needs and segregated 
-Spot out errors using different frameworks, e.g CRM, ..etc
-Tools used to improve productivity, e.g BB-Support,RMS..etc

公司标识
NETWORKING TECHNOLOGIES TRAINEE
The University of Engineering and Technology
Oct 2018 - Apr 2019 | Lahore, Pakistan


- Working with huawei products
- Created topologies and performed

学历

Google -YPYEFWB4UAYN
证书, ‎
Networking, Technical Support Fundamentals
Completed
2020
University of Engineering & Technology Lahore
短课程, ‎
Communication and Networking, Networking, HCIA
Completed
2019
University of Education Lahore. (Multan Campus)
学士, 理工学士, B.Sc (Hons)‎
Information Technology, Management and Information Technology
CGPA 3.4/4
2018
University of Education
硕士, , B.Sc (Hons)‎
CGPA 3.3/4
2018
Punjab Group of Colleges
中级/A级, , I.C.S‎
所占比重 68%
2014
Govt high School 8BR Mian Channu
非预科, Matric in Computer Science‎
Completed
2012
University of Engineering & Technology
证书, HCI{‎
Microsoft Office Specialist
Completed

技能

中级 Address system concerns and troubleshoot hardware
中级 Admin Assistantce
中级 Advise on suitable hardware & software to meet
中级 Check existing systems and suggest improvements
中级 Customer Acquisition Skills
熟练 Database Management 
中级 Excellent Verbal & Written Skills in English
中级 LMP
中级 Network + Certified
中级 Networking Protocol
中级 Networking Training
熟练 Office Support
熟练 Opeartions Handling
中级 Problem Analysis Skills
中级 Process Operations Handling
中级 Software Configuration and Troubleshooting
中级 Tbricklaying
中级 Technically sound in Computer Hardware
熟练 Tracking System Monitoring
熟练 Transaction Record Management
中级 الالتزام بخدمة العملاء
熟练 عمليات الخدمات

语言

初学者 德语
熟练 乌尔都语
中级 英语

Hamza 联系人

Khurrum Abbas Haidery
Bodla Group, Multan