• Deploy projects for Global customers.
• Design, analysis and execution of advance applications (ERP Integration, Alarm Management, Asset Dashboards, OEE).
• Alarms Management Software with Data connectors, Alarms Analysis, Documentation and Dynamic Alarms Management Modules.
• SCADA/HMI projects engineering, execution and commissioning local and abroad.
• Coordination with clients and vendors both local and abroad for projects and technical queries.
• Integration with business & enterprise application (SAP / Lawson M3).
• PIMS / Advanced Dashboards (a combination of Tableau and IntelliMAX Framework).
• On Site Firewall, Switches and Antiviruses troubleshooting and configurations to ensure the secure PCN and PIMS networks with the Support of IT team.
• Interact, Troubleshoot and technical support to customers in different time zones, escalate unresolved issues to concerned teams for resolution.
• Responsible to gather customer requirements validate them and provide project execution estimates.
• Responsible for Planning, Designing and developing solution applications according to customer requirements.
• Responsible for testing application in local environment before mobilizing to the site.
• Responsible for deploying solution applications on customer sites and thoroughly test the application in the real-time environment.
• Thoroughly involved with sales and proposal teams for technical proposals against customer requirements where mostly we have new requirements to work on.
• Performed R & Ds to propose the solutions.
• Procurement of required hardware and software according to project requirements.
• Interact, Troubleshoot and support to customers in different time zones, escalate unresolved issues to concerned teams for issues resolution and then deploy back the fixes to customers.
• Designed and developed industrial communication driver applications for Modbus serial and Ethernet to fetch data from the field and transmit it to MQTT.
• Trained the junior resources regarding product and processes and lead the resources to execute projects.
• Provide trainings to the customers regarding the solution and product features.
• Projects documentation.
Started in validation Dept. as Intern which validate the product on the Beta Sites by deploying before announcing commercially.