概要

Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Moreover, Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

工作经历

公司标识
Accountant & CSR (Customer Support Representative)
Mindbridge private Limited company, Lahore pakistan
Mar 2021 - 代表 | Lahore, Pakistan


Exceeded team’s annual goal of keeping client response rates above agreed SLAs (97%).
Coordinated with the agents and Departments in providing report analysis of trends in customer behavior and user experience every three months.
Developed CRM tools tracking and reporting customer services activities.
Oversaw the implementation of new email marketing software delivered ahead of schedule.
Managed a team of four customer success specialists.

学历

National University of Modern Language (NUML)
学士, 工商管理学士学位, ‎
Accounting, Business Administration, Financial Management
CGPA 3.2/4
2022
National University of Modern Language (NUML)
学士, , BBA (Hon's) Business & Finance‎
Accounting & Finance
CGPA 3.2/4
2022
Govt Muslim High School Lahore, Pakistan
中级/A级, , ‎
FSC
2018
BISE
大学入学/0级, 科学, Matriculation‎
Computer Science, Physics, Chemistry
所占比重 60%
2016

技能

中级 Accounting Management
初学者 Accounts Management
中级 Accounts Receivable
初学者 Accounts Reconciliation
中级 Accounts' Administration
中级 Admin Assisting
中级 Attention to Detail
中级 • Analytical Mindset And Good Problem-solving
中级 • APIs Working Knowledge Is A Plus.
中级 • Concepts Of Using HTML5
中级 • Professional Certifications In IT Will Be A
中级 Behavior Change Communication, Planning
中级 Book Keeping
中级 Commercial Awareness
中级 Communication Skills
中级 Convincing Skills
中级 CSS3.
中级 Delivery Management
中级 ERP
中级 Financial Accounting
中级 Fluent in English
中级 Funds Management
中级 Human Resource Planning
中级 Inventory Management
中级 Ledger Mangement
中级 Microsoft Excel
初学者 Microsoft Office Outlook
中级 Microsoft Outlook
初学者 MS Excel
中级 Numerical Skills
中级 Payroll Management
中级 Petty Cash Managament
中级 Planning Skills
中级 Problem-solving
中级 Reconciliation Skills
中级 Record Keeping 
中级 Sales Acquisition
中级 Talent Acquisition
中级 Vendor Management
中级 Voucher Management

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语