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概要
Very technical IT Support Technician has terrific troubleshooting and good interpersonal skills to assist customers with computer issues. Possesses a thorough knowledge of computer hardware and software applications. Has a Bachelor’s Degree in Computer Information Systems and 3 years of experience working as an IT Support Technician.
Highlights
Excellent telephone skills and good ability to use Remote Access
Good analytical and troubleshooting abilities
Strong knowledge of viruses application glitches and hardware issues
Patient and able to walk customers through troubleshooting and repair process
Excellent communication abilities
Good customer-service skills
Keeps abreast of changes in technology
Good organizational abilities
Good understanding of installations and updates
工作经历
IT & HR FACILITATOR
