Diligent HCIP network support specialist with 3 years experience with large organization and Currently in ISP environment . Seeking to leverage solid technical skills and abilities to advance my career
Managing 100 plus corporate customer including banks CAA
Routing protocols BGP
NMS tools management
Data center operations and support
Installation & Configuration of Network management system (Solarwinds)
Troubleshooting & Support for Network, hardware and software
Managing servers & Domain Controller
Local Area and Wide Area network maintenance & troubleshooting
Assisting users for Hardware & software troubleshooting
Troubleshooting, diagnosing and resolving hardware, software, and Network
Replacing faulty network hardware components when required
Working in Rotation shifts to make sure network is up 24/7
Management of Data Center Machines
Lan and WAn infrastructure of PRAL
Install and configure computer system, laptops, applications, software
Setup new user’s accounts and profiles and domain joining Antivirus installation, configurations and patch management (Symantec Endpoint Protection)
Ensure all tickets and incidents related to IT and Network are properly logged in (DISHP)
Prioritize and manage several open issues at one time
Visiting all North region branches physically for any unresolved issues
Train and assist users with policies and procedures of organisations
Supervising IT rack activities such as switches installation, configuration, troubleshooting and management
Remotely accessing the different systems and their software troubleshooting through remote desktop / net meeting Configurations & installation of new IT equipment (printers, scanners, pcs, CCTV)
Configuration of Microsoft Outlook Email configuration High level of vendor management skills
NMS monitoring in NOC ( Solarwinds)
Planning, IP scheming configuration and deploying ISP links Configuration, maintenance of Juniper firewall SRX 300,210 Escalation & Coordination with ISPs for link outages
Redundancy configuration of primary links to secondary links Configuration of IPsec VPN b/w branches and core banking firewall ISPs link testing & deployments in new rollout branches
Development of Hardware
Assist in conducting applied research in electronics engineering and bio medical field
Integrate software & hardware components using micro controller