概要

Professional Customer Support, also worked as technical support & travel + Immigration counsellor with 5+ years in the industry. Highly entrepreneurial and efficient at building and maintaining record & client relationships. Having expereience in different nature of fields with similar organization portfolio. Seeking to leverage my interpersonal skills to further expand my grip to other fields aswell, bring a solid customer service perspective to the position with eager to learn more at other fieds if chance would be given.

工作经历

公司标识
Customer Technical Support
Gemstelecom
Dec 2020 - Mar 2023 | Lahore, Pakistan

Customer support executive, Email replies, Technical backend support, identify customer need & problem, figure out billing errors in Invoices if any, Teamwork - troubleshoot to identify problem, Send move or new connection request, New customer registration and give services information.

公司标识
Customer Services Executive
Pak Travels
Jun 2017 - Mar 2020 | Lahore, Pakistan


学历

SKANS School of Accoutancy Lahore
证书, ‎
Accounting & Finance, ACCA
Completed
2015
Green Hall
中级/A级, , ‎
Business, Economics, History, Sociology
2014

技能

中级 Ability To Communicate Clearly
中级 Accounting
中级 Accounting+
熟练 Accounts Administration
初学者 Accounts Ledger Maintenance
初学者 Accounts Software Command
熟练 Active Listening
初学者 Admin Assistance
中级 Adobe Photoshop 
中级 Advocate of Teamwork
熟练 Air Ticketing Knowledge
熟练 Airline GDS
中级 American Acssant
熟练 Analytic Problem Solving
熟练 Aseptic Technique Knowledge
初学者 Assessment Skills
中级 Assistance
熟练 Attentiveness
中级 Banking Transactions
初学者 Bookkeeping Knowledge
熟练 British Accent
中级 Buisness Development Process
中级 Business Development Strategies
中级 Business Travel Management
中级 Call Control
中级 Caption Translation
中级 Cellular Communications
中级 Client Co ordination
熟练 Client Contact Skills
中级 Client Deailing
熟练 Client Dealing
熟练 Client Relations Management
熟练 Complaint Handling
熟练 Computer Operations
中级 Conservation Awareness
中级 Content Management
熟练 Content Media Management
中级 Controlling Experience
熟练 Convincing Skills
熟练 Cooordination Skills
熟练 Coordinatiion Skills
中级 Coordination Skills
中级 Corporate Sales Management
熟练 Costumer Handling
熟练 CRM System Experience
熟练 Cross Team Communication Skills
熟练 Customer Acquisition Skills
熟练 Customer Handling Skills
熟练 Customer Orientation
熟练 Customer Oriented

语言

熟练 英语