I am a technically sophisticated Information Technology Professional who brings along over 15 years of experience in IT Management, Network Analysis Designs & Strategic Deployment, ERP Implementation, Routers, Switches, Security appliances and Server implementations. Expertly oversee large-scale IT projects, and infrastructures from initial planning and development to implementation and enhancements. I am an accomplished IT Team Lead adept at understanding customer needs, devising innovative strategies and solutions, managing risks and leading teams to execute projects on schedule. I am well-versed in wide variety of professional system support and solution-based IT services, including, monitoring, configuration, troubleshooting, and maintenance of operating systems.
My key skills include Project Management, Network Management, Process Improvement, IT Management and Security, Networks/Security Engineering, IT Maintenance, Process Improvement, Technical Support, Software & Hardware, Computer Programming, Business Operations, Policy Implementation, Cisco Routers and Troubleshooting.
I am currently engaged with Rawabit Energy for Investment Co. Ltd, as an IT Manager, where I design, develop, implement and coordinate systems, policies and procedures. Successfully manage information technology and computer systems. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
• Oversee all technology operations and evaluating them according to establish goals. Devise and establish IT policies and systems to support the implementation of strategies set by top management.
• Successfully accomplish information technology and computer systems as well as plan, organize, control and evaluate IT and electronic data operations.
• Recommend information technology strategies, policies, and procedures by evaluating the organization’s anticipated outcomes, identify problems, evaluate trends and anticipate requirements.
• Design, develop, implement and coordinate systems, policies and procedures also ensure security of data, network access and backup systems.
• Achieve IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Provide innovative expertise, consulting, design, implementation, and leadership in the realization of the benefits of IT technologies. Preserve assets by executing disaster recovery and back-up procedures and information security and control structures.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Handle annual budget and ensure cost effectiveness.
• Accomplished and organized IT Discipline, annual budgets, electronic data operations, ensuring cyber security against cyber-attacks and Backup systems.
• Managed complete portfolio of projects including cost budgeting, planning and execution of projects; performed tasks within a project scoping document.
• Recruiting, training and coaching IT Staff members, communicating job expectations and appraising their performance.
• Maintained continuous alignment of IT plans with strategic business objectives, and make recommendations to modify the plans & procedures to enhance effectiveness toward the business result.
• Designed, developed, and implemented, IT policies and procedures as per ITIL / ISO Standards.
• Acted in alignment with user needs and system functionality to contribute to organizational policy.
• Preserved assets, system security audits and assessed their outcomes.
• Delivered IT Services Management (ITSM) solutions based on ITIL best practices that focus on the people, process, technology information and perspectives on providing integrated organization wide business solutions within the IT infrastructure.
• Management and Administration of Cisco Unified Communication System (version 10), Cisco Routers, Layer3 Catalyst Switches, ASA 5510 and UTM (Sonic Wall, SOPHOS).
• Defining the strategic deployment and administration of the full suite of Windows 2003, 2008 & 2012 Server products, Exchange Server, ADS, DNS, File Server and more.
• Designing of security, planning of multiple sites for Enterprise network ensuring 24/7 security using the Trend Micro Office Scan Enterprise security suite enabled with endpoint security.
• Directed and managed Net App Unified storage System and HP MSA P2000 G3 SAN providing the strict Quotas enforcement to departments with monitoring and email notifications.
• Ensured 100% accurate data backup/restore with logging procedures as per defined ICT Policy.
• Oversaw and maintained the Internet & VPN links between Corporate Office and Branch Offices.
• Streamlined and organized all engineering tasks, including installation, configuration, network connectivity, and supervised the network to improve performance and functionality.
• Administered the full suite of Windows 2000/2003 Server products, including but not limited to Exchange Server, SQL Server, IIS Server, and ISA Server.
• Actively participated in all aspects of delivery, carrying out feasibility exercises and determining connectivity to prepare detailed, technical, and operational documentation.
• Explained end users on basic software, hardware, and peripheral device operation and troubleshoot system, network, hardware, and software faults.
• Planned & Design Network Infrastructure expansion.
• Diagnosed hardware and software problems, preserved control records, and replaced defective components, as well as executed data backups, disaster recovery operations, shutdown procedures and routine network startup.
• Managed File, Print Server build under LINUX-GENTOO and provided the proxy services to the end user for Internet through SQUID.
• Planned and deployed Local Loop Network, to facilitate the office staff with a Local Loop Voice network.
• Observed all change management functions and ensured compliance to business requirements.
• Administered the Active Directory Server (2000).
• Facilitated LANs, WANs, network segments, hardware, and software training for end-users, virus scanning procedures, and general technology troubleshooting.