Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Coordinating office activities and operations to secure efficiency and compliance to company policies. Supervise administrative staff and divide responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc. Track stocks of office supplies and place orders when necessary Supervising administrative staff and dividing responsibilities to ensure performance. 

Keeping clients up to date about emerging technology.
Assuring the quality of services being provided to customers.
Striving for new customers and clients. Providing turnkey solutions to clients for the projects.
Taking responsibility for the whole process, from Purchase Order to Pay Order.
Visiting clients on regular basis and analyzing needs.
Suggesting clients a better and long lasting solution to problems.
Responsible for the achievement of monthly & annually targets for Share of market.
Responsible for creating and maintaining personal relations with new
And existing clients through regular telephonic and in person Meetings.
Observing activities of the competitors & recommending a possible Response.
Sharing the Market Intelligence with the senior management.
Uncovering the needs of an account & to deal with it.Enhancing relations & company’s Good will in the market place. Participating in tenders on behalf of the organization.