概要

I am providing IT Support from 2019. I have experience various industries like: Agriculture, Healthcare. My role is to provide IT support to the end users. I have various skills like: Hardware and software repair and upgradtion. Desktop support to the users in-person, On-call, remotely. SAP installation and troubleshooting. MIS software issues. Multiple scanners / Printers installation and troubleshooting. IP CCTV Cameras. DNS, DHCP, MCSA Hands on experience. Routing and Switching, LAN & WAN installation and troubleshooting. Wifi configuration and rules. Network security. Microsoft applications. Windows OS installation and troubleshooting. VPN, hillstone firewall. Windows firewall rules management. Windows security.

项目

Networking

工作经历

公司标识
IT Administrator
Excel Labs Pvt Ltd
Nov 2021 - 代表 | Multan, Pakistan


Manage & monitor all installed system and infrastructure.
Install, configure, Test and Maintain operating systems, application software’s and system management tools.
Proactively ensure the highest levels of system & infrastructure availability.
Management and responsible of all IT infrastructure of all South Punjab branches
(Collection point).
Network design, Configuration, Security, Monitoring and Maintenance. Make sure smooth working of MIS and its replication.
install the HILLSTONE Firewall and configure PPPOE dialing.
Monitoring of P2P VPN.
Monitoring, troubleshooting and installation of IP CCTV cameras. Switches, routers monitoring & deployment.
Monitoring and troubleshooting the LAN and WAN network.
Assist users on daily basis issues relates to Hardware, Software and OS locally and remotely to all (South Punjab Branches).
Evaluate the current network to identify areas that needs to be enhanced. Resolve issues related to the MIS (Management information system) Software. Ensure smooth working of PABX.
Installing, Configuration and monitoring of IT Hardware and network devices. Troubleshooting of Printers, Scanners and Barcode scanners.
Monitoring and troubleshooting of Attendance machine\'s software and hardware. Train staff to new IT equipment and software for smooth working.
Make sure analyzer machines of (Chemistry, Hematology and Parasitology) work smooth with MIS Software.
Ensure that the Data of Analyzer machine is auto transfer to MIS

公司标识
IT Executive
Maxim Agri (Pvt) Ltd
Feb 2020 - Nov 2021 | Khanewal, Pakistan



Maintenance and troubleshooting of DC, ensure smooth working of Remote Servers.

Management of Data center and storage Servers.
Assist users on daily basis issue related to OS, Software and Hardware locally and remote assistant.
Network and CCTV Cameras installation and troubleshooting.
Monitoring and troubleshooting of LAN, WAN, Switches and routers.
Maintain security, backup & redundancies strategies setup user account, permissions &
passwords.
Maintain Data backup of all computers.
Ensure IT issues routing through users Email and response level time from IT as follows. Installation of SAP when required.
Administration of Attendance machine
(Employee registration, deletion and their control rights). Documentation of all IT assets and maintain stock.
Vendor dealing and negotiation about their rates, Services and quality products.
New software, freeware availability from Market/online. Resolve Official Email downtime on priority.
Ensure resolution of Server/internet downtime on priority.

Ensure IT asset inventory is maintained.
Manage IT purchasing under budget and propose cost effective products. Resolve issues related to Printers, Scanners and photocopier machines. Manage IT Ticketing system properly and response level time

公司标识
Assistant Manager IT
AJW Agro Company
Mar 2019 - Jan 2020 | Mian Chunnu, Pakistan


Worked on setting up the IT infrastructure and managed the development of the ERP system.
Maintenance of network and security.
Installed the CCTV Cameras and troubleshooting. Coordinate with ISP for any bandwidth related issues. Regularly maintain and update IT Inventory.
Assists users on daily basis issues.
Any technical task assigned by the management.

学历

Bahauddin Zakariya University
学士, 技术学士, IT‎
Information & Communication Technology
2019

技能

熟练 Access Networks
熟练 Active Directory
熟练 Admin Assistance
中级 Audit Assignment Handling
熟练 Backup Restore
熟练 CCNA
中级 Cisco
熟练 Close Attention to Detail
中级 Cloud
熟练 Cloud Computing Knowledge
中级 Cloud, Server
中级 Command & Control
熟练 Computer Hardware Installation
熟练 Computer Network Operations
熟练 Computer Operations
中级 Control Points Knowledge
熟练 Coordination Skills
熟练 Customer Services
中级 CVs Screening
熟练 Database Management 
熟练 Desktop Application Support
中级 DHCP
熟练 DNS Server
初学者 Domain Management
初学者 ESXi
熟练 Fluent in English
熟练 Google Apps
熟练 Handle Multiple Priorities
熟练 Hardware Command
熟练 Helpdesk Support
中级 IIS
熟练 Information Technology Strategies
熟练 IP Cameras Handling
熟练 IP CCTV Handling Knowledge
熟练 IP Networking Knowledge
熟练 IP Phones
熟练 IT Asset Management
熟练 IT Hardware Support
熟练 IT Support
熟练 IT Support Engineer
熟练 IT Support Responsibilities
熟练 Knowledge of Electrical Devices
熟练 Knowledge of Software
熟练 LAN
中级 MCSE
熟练 Microsoft Outlook
中级 Microsoft Servers
中级 MS SQL Server
中级 Network Infrastructure Command
中级 Network Monitoring Tools

语言

熟练 英语
熟练 乌尔都语