概要

making Operational Strategy Regarding Call Center Floor.
working on Company Portals to maintain the production and preparing presentation for further Operational Activity.
Preparing Report on weekly or Monthly Basis on Production and Revenue.
A customer oriented and excellent communicator possesses 3+ experience as a Customer Support Executive.
Excellent in conveying the client’s requirement.
Excellent in converting the clients/customers into a new assignment
Expertise in taking follow up on a daily basis
Expertise in working with a team.

项目

COX
Comcast Xfinity
Spectrum
At&t DirecTV

工作经历

公司标识
Operations Manager
Telus Network Pvt. Ltd.
Jun 2016 - 代表 | Lahore, Pakistan

学历

Punjab College of Commerce (PCC)
学士, 艺术学士, ‎
Accounting
2012

技能

熟练 Aftersales Skills
熟练 Attention to Detail and Organization
熟练 BPO Supervision Skills
熟练 Call Center Development
熟练 Clear and Effective Communication
熟练 Conservation Awareness
熟练 Counter Billing
熟练 DTV
熟练 Medical Activity
熟练 Operational Strategy, Team Management.
熟练 Representation Skills
熟练 Security Measures Implementation
熟练 Spectrum
熟练 Supervisory Experience
熟练 Terminal Housekeeping
熟练 إدارة مركز الاتصال

语言

熟练 英语