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概要
To seek a key position in the organization to play a vital role applying all my capabilities and
professional qualification to make my contribution in the progress/development of the
organization and put in best of my efforts in achieving the organizational goals and
objectives.
工作经历
Relationship Manager - Digital Onboarding
Manage existing liability portfolio and client relationships of the Branch. Keep abreast with Banks products, services, and essential regulatory requirements. Provide high level of customer service to Branch customers and advise them on solutions in meeting their financial needs.Achieve assigned Cross-sales target of all consumer banking products (Credit Cards, Maintaining good relationship with clients.
Relationship Manager - RDA
As Relationship Officer, I am responsible for new clients and assisting them in application applying process. Maintaining good relationship with clients. Manage existing liability portfolio and client relationships of the Branch. Ensuring policy and guideline compliance. Auto Loans, Bancassurance, Personal Loan etc.)
Phone Banking Officer
Handled all client issues in a discreet, professional manner, delegated responsibly when necessary, by transferring calls to another department or referring to outside agencies. Responding quickly and professionally to customer telephone questions and concerns.
Customer Service Representative
The role of Customer services Representatives (CSR) involves building and maintaining our marketing prospect database.The Customer Services Representatives (CSR) is to aid in the execution of marketing campaigns by generating key contacts for products specific lists. The role involves obtaining and expanding contact detail.
