概要

I had worked for customers complaints and services for almost about 9 years i am a team player as well as i have managed my team of 18 people for about 6 months. I have experience in sales winback customers and complaints handling.

项目

Complaints handling
Survey
Winback Postpaid

工作经历

公司标识
Recovery Officer And Team Lead
Blue Group Of Companies
Dec 2019 - Jul 2020 | Lahore, Pakistan

Recovery of installments
Complaint handling
Team lead

公司标识
Specialist Network Complaints Unit
JAZZ
Dec 2014 - Jul 2019 | Lahore, Pakistan

I had worked on different projects at jazz
Complaints resolving
Sales
Win back
Survey

公司标识
Teacher
Bright Model School
May 2013 - Nov 2014 | Sargodha, Pakistan

Assistant teacher

学历

Punjab University
硕士, 艺术硕士学位, M.A‎
History
所占比重 59%
2019
University of the Punjab
硕士, , MA‎
所占比重 52%
2013
University of the Punjab
, B.Com‎
所占比重 60%
2008
BISE
, I.Com‎
所占比重 58%
2006
BISE
, Matric in Arts‎
所占比重 48%
2004

技能

中级 Handling Assignments
熟练 Production Quality Monitoring

语言

中级 英语
熟练 乌尔都语