概要

Having several years of experience working within social media management, customer services and administration. I felt it was the time to move on to the next step and get the job according to my skills.

Unlike larger organisations it is important for me to get to know my employers, to build a strong working relationship that will last. This allows me to gain a better understanding of your business needs, and provide the appropriate support when you need it.

What can you expect from me:
- Complete Confidentiality at all times
- A professional and committed working relationship
- Work carried out in an efficient, timely and proficient manner
- Integrity and Flexibility
- A clear understanding of you and your business needs

项目

Social Media Markteting

工作经历

公司标识
Social Media Marketing/Customer Services Specialist/Graphics & Web Designs
Traxim Technologies
Sep 2018 - 代表 | Lahore, Pakistan

公司标识
Email Support Officer At UBER
Mindbridge Pvt. Ltd.
Mar 2017 - Sep 2018 | Lahore, Pakistan

公司标识
Customer Service Representative
Mosaic Solutions
Oct 2016 - Feb 2017 | Lahore, Pakistan

* Worked as a team coordinator.
* Providing information about products and services to the customers on chat.
* Listen to customers’ questions and concerns, and provide answers or responses.
* Taking leads from the customers and forwarding them to the Companies.

公司标识
Negotiation Officer
Protégé Global
Apr 2016 - Oct 2016 | Lahore, Pakistan

* Recovery and collection of medical bills via e-mails and out bound phone calls
* Analyzing and answering general questions regarding billing statements
* Analyzing and answering general questions regarding billing statements

公司标识
Customer Service Representative
Mindbridge Pvt. Ltd.
Dec 2015 - Mar 2016 | Lahore, Pakistan

* International campaign TCM/H2O.
* Inbound campaign.

* Call support for international phone networks.

公司标识
Sales Executive
CAPSFO International
Feb 2011 - Dec 2014 | Lahore, Pakistan

* 3 Years experience as sales executive in sales department.
* Experienced in sales and purchase of products.
* Experienced in marketing the products.

公司标识
Tele Sales Representative
KM Communications
Mar 2009 - Feb 2010 | Lahore, Pakistan

* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

* Sales and convincing the clients for the company products.

* Troubleshooting regarding networks and computer issues.

学历

Virtual University of Pakistan
硕士, 艺术硕士学位, ‎
Multimedia and Digital Arts
所占比重 73%
2017
University of Central Punjab (UCP)
学士, 理工学士, B.A + BSCS (4 Semesters)‎
Computer Science, Information Technology
所占比重 69%
2015
University of the Punjab
学士, 艺术学士, B.A‎
Journalism, Political Science
所占比重 60%
2014
Punjab College
中级/A级, , I.C.S‎
所占比重 70%
2011
Punjab Board of Technical Education Lahore
大学入学/0级, 大学入学/0级, Matric in Computer Science‎
Computer Science
所占比重 71%
2009

技能

中级 Facebook Ads
熟练 google ads
中级 SEM
熟练 speak and understand in English
熟练 ability to type
熟练 Accountable
熟练 Anticipate new trends
中级 Applying to Foreign Universities
中级 Business Development Process
熟练 Business Dnvelopment
中级 Caption Translation
中级 Client Followup
熟练 Conservation Awareness
熟练 Creative Abilities
熟练 Creative Desining
熟练 Customer Focus
熟练 Customer Service Executive
熟练 Customer-Orientated Approach
熟练 eCcommerce Knowledge
熟练 effective planner
中级 Email Handling
中级 Fluent i English
中级 Food Labeling
熟练 Good Communicator
熟练 Handling Assignments
熟练 Helping Others Succeed
熟练 Lead in
熟练 Listening And Speaking
中级 Negotiable Skills
熟练 Nutrition Management:
中级 ommunications Skills
熟练 Online Bidding
熟练 Operational Tasks Handling
熟练 Pitchbooks
熟练 Planning and Strategy
中级 Public Relations Services
熟练 Pursuing News Stories
熟练 Quality Control Processes Command
中级 Real Estate Content Development
熟练 RESTful APIs
熟练 Sales Promotin
中级 Social Media Campaigns Hansling
中级 Social Media Mraketing
中级 Software Documentation Maintenance
熟练 Understanding of Foreign Education Application Process
中级 مبيعات المشاركة
中级 مساعدة مكتب
中级 الالتزام بخدمة العملاء
熟练 رعاية العميل
熟练 علم الأشعة البعادي

语言

中级 旁遮普语
熟练 乌尔都语
熟练 英语