A bright, talented and self-motivated IT professional with more then 10 years of professional experience in INGOs and corporate organization s , who has excellent organizational skills, is highly efficient and has a good eye for detail. Has extensive experience of assisting in the development and upgrading of information Technology, Desktop Support, Wireless, LAN/WAN ,VOIP. Able to play a key role in analyzing problems and come up with creative solutions as well as producing methodologies for effective information and IT, Logistics and management. A quick learner who can absorb new ideas and can communicate clearly and effectively.
Right now Ihsan is keen to find a suitable position within an ambitious company that is renowned for hiring exceptional people and for giving them unparalleled opportunities to build their careers and capabilities.
Complete ICT infrastructure administration for All Pakistan including all the bases, Office 365 deployment and administration, ICT procurement and management of complete supply chain, Routers and VLANs Deployments and Administration, Wireless Devices Configurations, Firewalls Deployments and administrations, Users Trainings all over Pakistan for new technologies, Communication with vendors in case of any problem,
Management of all IT and Telecom services servers, Complete administration, Development, and maintenance of Multitenant Hosted Exchange 2010 with 50 Organizational units, Exchange 2013 Deployment and administration, MS Hyper-V 2016, VMware ESXI 5.0.0.0 administration and maintenance , Terminal server administration with more then 500 virtual desktops , Linux based Email Gateway design and administration for Hosted Exchange , SippySoft Voip switch administration and Routing , Vos Voip Router administration , communication with vendors and customers , R&D for new technologies ,
Team Management
Managed overall IT administration of Pakistan, Purchasing and quality assurance, Communication with vendors for new contracts/Technical queries, Desktop Support to users Data Backups, Antivirus installation. Designed & developed data collection,. Servers Installation, Maintenance and up gradation. Management of IT team in all remote offices. Training of IT Staff. Responsible for warehouse Inventory updating and maintenance for All Pakistan Offices, Satellite phones management training to users and cards uploading and support to users in case of any problems. SOPs , Guideline defining
Overall Network administration of Enterprise Network of Emaar Pakistan. Prepared technical and user documentations including Training Materials for Corporate Users of Emaar Pakistan. Designed, developed and managed database systems. Administration, Users training of International Global ERP System. System development, Plotters, Printers support and maintenance, Desktop Support to for 400 nods network, communication with vendors in case of any problem. Arrangement of video conferencing, WebEx online meetings support .
Performed research and interviewed content specialists to gather technical information for the development of technical product manuals and documentation. Ensured the accuracy and consistency of style and formats in documents produced. Inventory procurement and Development and maintenance of CDR collection and storage mechanism. Technical analysis of inbound and outbound CDR and submission to PTA on weekly and monthly basis. Remote servers Maintenance, Change of Routing if any problem in Inbound or Outbound Routing Path in NOC.