Responsibility: Assist management in maintaining quality assurance standards and certification-related regulations/compliance activities.
Creating new SOPs/ Modifying existing SOPs, Flow Charts, Work instructions, and related documents, as per standards according to the Production process, product specification & preparation method.
Identifying the lack of and/or improvements to policy and process, assessing the effectiveness of current policies and processes, and recommending and implementing required changes.
Monitor, maintain, and improve the quality assurance and food safety systems, to ensure compliance with company quality standards and regulatory requirements.
Perform or participate in internal audits as per FSSC 22000. QMS ISO 9001:2015. HALAL. VEGAN & GMP\'s, certification standards.
Review procedures and reports periodically to identify hidden risks or non-conformity issues.
Monitoring production operations to ensure that they meet desired standards, Inspect, test, or measure materials of products being produced.
Inspect equipment & machinery regularly, and oversee general maintenance when necessary. Plan and implement Monthly and yearly Prerequisite/ Preventive Maintenance of machines/ equipment\'s.
Monitoring/ inspection of all incoming raw materials & final production to ensure product quality.
Monitoring/ inspection of the production floor packaging department/ warehouse/ raw materials store and other processing areas.
Train and motivate Production Supervisors, and QA Reps to achieve departmental goals. Controlling day-to-day tasks of 3rd party staff, Janitorial and security staff.
Monitoring/ inspection of staff personal hygiene, production and processing areas hygiene. Providing a hygienic and safe working environment to staff and visitors by coaching and training.
Responsible for the timely processing of vendor’s bills, vouchers and other related documents.
Report all malfunctions to the relevant body to ensure immediate action.

Responsibility: Production Operations, Administration
Plan and coordinate production schedules with the floor production incharge to meet customer demands and deadlines.
Monitoring production floor and quality operations, Monitor production to resolve issues
Performed quality assurance inspection for all e-commerce orders before dispatch, focused on customer requirements and satisfaction.
Receiving, sorting, checking, and distributing alteration deliveries. And analysis of why the fault becomes.
Responsible for all processes from order receiving to delivery, coordination with respected customers, and ensuring timely and hassle-free delivery to customers.
Collecting daily basis reports from the floor incharge to ensure orders were timely dispatched.
Continuously Coordination with the warehouse team to update inventory and resolve order-related problems.
Providing administrative support for indoor/ outdoor photo shoots.
Ordering office supplies and replacements, as well as managing mail and courier services.
Keep update records of expenses and costs

Responsibility: Operation, Administration, Quality Assurance, Compliance, Inspections & Verification
Business development by dealing with international and local clients, handling complaints, and answering the queries of employees and clients in a courteous, professional manner.
Collecting data from fields/ Clients and updating the company database, Analysis of competitors offering and strategies.
Promptly answering the questions of staff and other stakeholders.
Analyzing all Operation/Administration activity and forwarding suggestions for improvement.
Performed local manufacturing company inspection/ audits for Production/ Quality/ Packing/ Hygiene as per desired standards on the buyer’s or manufacturers’ request.
Assist with identifying the lack of and/or improvements to policy and process, assess the effectiveness of current policies and processes, recommend and implement required changes.
Maintain all records in hard and soft copies as per requirement.
Conduct, design & general training for new employees and ensure that current employees are receiving ongoing training for work improvement, and provide awareness of compliance, sop, any changes, and new findings.
Preparing Quality/Finding/ Nonconformity/ Production reports and communicating with the relevant body.
Perform nationwide Quality, Quantity, Packing and Weight Inspections & Verification, Such as ready to eat food, fruit & vegetable, grains, seafood, raw cotton, leather and fabric garments, different types of packaging material, and other different products at warehouse/ sites/ loading points/ Seaport, as per desired standards, buyer standards, country standards, AQL standards, etc.
Complete and closely monitoring/ supervision “M. Vessels” during bulk/ break bulk, loading/ unloading, and discharging at the seaport.
Perform Leading role and provide technical and administrative support for seasonal projects such as RICE, WHEAT, SUGAR, RED CHILLI, MAIZE (CORN), COTTON, FISHMEAL.
And many other responsibilities have been performed as and when given by the organization.

Think Integrity
HACCP OI -L2-101
Quality Management System ISO 9001
Risk and Hazard Assessment OI-L2-109
Fumigation & Hygiene
Health and Safety
Fire Hazards and Safety Measures OI -L2-307
Work at Height OI-L2-320
PPE and RPE OI-L2-419
Transportation Safety OI-L2-319
Office Safety OI-L2-902
Fitness to Work OI-L2-408
Waste Management OI-L2-419

Responsibility: Respond to and resolve complaints and problems. Maintain Quality Assurance Records.
Identify Opportunities to Enhance Efficiency.
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
Developing a deep understanding of projects to gain insights into the scope of service delivery.
Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.
Controlling & monitoring 35+ team members, Assurance of work Quality, Complaint Resolving, Allocating Team members, Preparation of daily tasks. 

Responsibility: Supervising warehouse staff and daily activities.
Ensure proper working conditions of work areas, grounds, trucks, tools, and equipment, arrange for repairs/replacements as needed, and manage warehouse works and tasks.
Managing, evaluating, and daily reporting warehouse activities to seniors.
Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
Checking orders, bills, items received inventory, and deliveries for accuracy.
Maintaining inventory records, reporting relevant information, and preparing any necessary documents.
Ensuring basic maintenance standards and compliance with health and safety regulations.
Perform daily inspection of the warehouse grounds, machines equipment, tools, etc.
Coordinating and maintaining fleets and equipment.
Communicating and coordinating with other departments and customer representatives.
Supervising for loading and unloading of materials and goods.