概要

Seek and secure a customer service representative position in a stable company where I Can best showcase, utilize and improve my skills and expertise in English communication and customer relations

工作经历

公司标识
Debt Collector
Cedar Financial
Oct 2019 - 代表 | Lahore, Pakistan

Job Responsibilities

Provide 5 star Customer Service
Handle Big Numbers of calls
Identify the right person
Send Email/Text
Handle special assigned consumers
Keeping the record of all conversation with consumers
Making Outbound calls
Help and work as Team

公司标识
Customer Service Representative / CSR
TransComms
Jan 2018 - Jun 2019 | Lahore, Pakistan

Job Responsibilities
1. Open and maintain customer accounts by recording account information
2. Manage large amount of incoming calls
3. Generate sales leads
4. Resolve product or service problem
5. Clarifying the customer's complaint
6. Determining the cause of the problem
7. Selecting and explaining the best solution to solve the problem

公司标识
Customer Service Representative / CSR
NetRoots Technologies
Jun 2015 - Oct 2017 | Lahore, Pakistan

Job Responsibilities
1. Acknowledging and resolving customer complaints
2. Providing feedback on the efficiency of the cuatomer service process
3. Keeping record of customer interaction, transactions, comments and cimplaints
4. Suggest solutions when a product malfunctions
5. Processing orders, forms, applications and requests

公司标识
Customer Service Representative / CSR
TransData International
May 2013 - Jan 2015 | Lahore, Pakistan

Job Responsibilities
1. Manage a large amount of incoming calls
2. Communicating and coordinating with colleges as necessary
3. Communicating with customers through various channels
4. Ensure customer satisfaction and provide professional customer support
5. Maintaining a positive, empathetic, and professional attitude toward customer at all time

公司标识
Customer Service Representative / CSR
AhadCom
Feb 2011 - Nov 2012 | Lahore, Pakistan

Job Responsibilities
1. Take the extra mile to engage customer
2. Follow communication procedures, guidelines and file documents
3. Keep record of customer interaction, process customer accounts and file documents
4. Generate sales leads
5. Meet customer service team targets and call handling agents

学历

Allama Iqbal Open Univeristy
学士, 贸易学士, ‎
E-Commerce
2019
The Superior College
中级/A级, , ‎
E-Commerce
2009
Najaf Ideal High School Dehli Gate Lahore
大学入学/0级, , ‎
Computer Science
2007

技能

5+ 年 Computer
5+ 年 Confidence Building
5+ 年 Email Etiquette
5+ 年 Excellent Verbal and Written Communication
5+ 年 Goal achiever.
5+ 年 Hardwork
5+ 年 Multitasking Skills
5+ 年 Passion for Quality
5+ 年 punctuation
5+ 年 Quick Thinker
5+ 年 Research
5+ 年 Ability To Use Positive Language
5+ 年 Accounts Software
5+ 年 Adminstration Knowledge
5+ 年 American Accent
5+ 年 Attentiveness
5+ 年 Basic understanding of Internet
5+ 年 Beauty Care
5+ 年 BPO
5+ 年 Call Center Development
5+ 年 Call Center Representation
5+ 年 Campaign Management
5+ 年 Client Analysis
5+ 年 Communication Ethics
5+ 年 Computer Foundation
5+ 年 Computer Technical Analyst
5+ 年 Conservation Awareness
5+ 年 Content Developement
5+ 年 Customer Service Operations
5+ 年 Data Miniing
5+ 年 Desire to Succeed
5+ 年 Digital Marketing Analysis
5+ 年 Good Listener
5+ 年 HCWM
5+ 年 Industrial Pipes
5+ 年 Influential Communicator
5+ 年 Medical Activity
5+ 年 Official Assignments
5+ 年 Operations Responsibility
5+ 年 Outbound / Inbound Calls
5+ 年 Positive Attitude
5+ 年 Positive Behavior Support
5+ 年 Pursuing News Stories
5+ 年 Sale Skills
5+ 年 Sales Automation
5+ 年 Sales Commissions
5+ 年 speak and understand in English ability to type
5+ 年 Time Management
5+ 年 Trainers
5+ 年 Transaction Process

语言

熟练 乌尔都语
熟练 英语

关注的公司

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Ali 联系人

Zohaib Sheiikh
MD Vision CSD LLC
Sunil John Albert
Support Solutions Hub Pvt Ltd
Makhdoom Ali
TransData International
Usman Saleem Khan
Systems Ltd