概要

Customer Support Officer

工作经历

公司标识
Customer Support Officer
Enablers
Nov 2021 - Dec 2022 | Lahore, Pakistan

CRM management and complaint handlingAlso work as Front desk officer to provide information regarding enrollments and arrange sessions.

公司标识
Call Center Officer
Apna Micro Finance Bank Limited
Mar 2020 - Nov 2021 | Lahore, Pakistan

I was worked as Call Center Officer in Apna Bank for ATM card activation and ATM monitoring and customer issues

学历

University of the Punjab
学士, 贸易学士, ‎
Commerce
2008

技能

中级 Target Marketing
熟练 good negotiator
中级 Negotiation Skills
中级 SAP
中级 Accounts Administration
熟练 Accounts Administration
熟练 Admin Assistantce
熟练 Admin Skils
中级 Adminstrative Operations
中级 Admissions Counseling
中级 Analytical Skills
中级 Answering Inquiries
熟练  Talent Acquisition
中级 Basic Accounting
中级 Basic Math
中级 Branch Support.
中级 Business Dnvelopment
熟练 Call Center Development
熟练 Call Center Services
熟练 Call Handling
熟练 Call Handling Skills
中级 Call Tracking Metrics
中级 Channel Sales
熟练 Client Management
熟练 Computer Operations
熟练 Computer Proficient
熟练 Confidence
熟练 Conservation Awareness
熟练 Control Points Knowledge
中级 Cooordination Skills
熟练 Coordinatiion Skills
熟练 CRM Knowledgec
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Interaction Management
熟练 Customer Relation Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Support
中级 Data Analytics
熟练 Data Miniing
熟练 Database Impact
熟练 Delivery Riding
熟练 Development Development
熟练 eBay Account Handling
中级 Eglish Communication Skills
中级 Email Writing
熟练 Emil Writing Skills
中级 Energetics
中级 Equipment Maintenance

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语