To handle the receipts and payments of cash at front desk carefully and maintain records through data entry, filing and completion of documentation in order to ensure accurate information is retained.
To recover bills.
To follow up efficiently and effectively with customers to recover the bill payment/ solve their issues (if any) and also to satisfy the queries of customers in a courteous way.
To use word processing/database/spreadsheet software to provide documents as required and provide management information including reports.
To generate weekly and monthly reports in effective manner to provide an accurate summary of the week and month respectively.
Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data.
Prepare and send out bills, invoices and bank deposits.
Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Verify discrepancies by and resolve clients’ billing issues.
Facilitate swift payment of invoices due to the organization by sending bill reminders and making collection calls to outstanding accounts.
Analyze and Preparation of aging report of receivables and to take necessary steps to minimize the receivables.
Oversee and streamline billing and collections processes.
Month-end closing of the billing information and share revenue integration.
Field Operators’ problem escalation and customer service.
Assist with the implementation of a new billing system.
Monthly Revenue Integration in the Financial Software.
Proven track record for improving process efficiencies and solving problems.
Excellent analytical and problem solving skills.
Performing Bank Reconciliations.
Experience in dealing with adjustments to customer accounts for credits/debits and account write-offs.
Withholding tax adjustment.
Work with other departments as well as operations to troubleshoot and resolve customer payment discrepancies.
Working on Sidat Hyder accounting software (GL), Sidat Hyder accounting software (SPI) & Customized accounting softwares CRM & ECRM.
Identify opportunities for improvement.
Maintain a thorough working knowledge of all aspects of billing and collection.
Strong leadership skills with an ability to motivate direct reports.
Excellent communication skills both written and verbal, and internal personal skills.
Work well with others and be a positive team player towards shared goals, developing, gaining and demonstrating respect for others within the team.
Relationship Manager of HEC, PRAL, Askari Bank Ltd, TCS, ROOTS School & other Govt. Institutions.