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概要
I am seeking an opportunity as in "Hospitality and Hotel industry" to show my abilities for achieving absolute satisfaction from guests and contributing to the growth of the company. I have relevant experience in the hospitality industry, as well as customer-related service, from my past roles serving food and beverages and streamlining service procedure.
项目
工作经历
Senior Assistant Food Services Department
· Responsible to operate Nutrition Care Management NCMS
· Careful monitoring of ward updates in NCMS. Accurate compilation of menu tickets, Accurate completion of tray line
· Assist inpatient menu collection/ticket marking from assigned wards and coordinate with the Unit Receptionist for updating the patient diet information
· Responsible for the orientation of NCMS to newly hired staff in clinical nutrition section including safe use handling of computer software and hardware
· Ensure that patient short orders are planned according to the instruction received from clinical nutrition staff unit receptionist
· Maintain and provide feedback of monthly/quarterly productivity & quality indicators timely compilations of nutrition quality audits patient complain data incidents data
· Responsible to maintain personal hygiene grooming during working hours as per NFSD protocol
· Responsible for printing & reconciling patient meal tickets for nourishment in accordance with diet order stated in meal slip
· Compliance of JCIA clinical nutrition care standards and ISO 22000 :2005 food safety management system & maintaining of relevant records
· Other administrative & Work assigned by the H.O.D
Unit Receptionist (Front Office)
Provide administrative and front office support to unit and patients
Operate hospital information system (HIS)
Greet and assist patients & visitors when they arrive at hospital
Perform other clerical receptionist duties such as filling, photocopying, faxing emailing
Answer and forward any incoming phone calls while providing basic information
Schedule patients appointment
Take up other duties as assigned
Support other teams with various administrative task
Coordinator/Front Desk Officer
Provide administrative and front office support to unit and patients
Operate hospital information system (HIS)
Greet and assist patients & visitors when they arrive at hospital
Perform other clerical receptionist duties such as filling, photocopying, faxing emailing
Answer and forward any incoming phone calls while providing basic information
Schedule patients appointment
Take up other duties as assigned
Support other teams with various administrative task
