Responsible for centralized Procurement for IT Accessories and Equipment, Furniture, Electrical Appliances, Stationery, & General Opex items categories for the entire network of Chughtai Health Care 300+ centers and Head Office.
Maintain vendors’ portfolios for the supply of items.
Assist in the Preparation of RFP, receipt of quotations, bids or proposals, evaluation, and negotiation of certain conditions of contracts in full compliance with rules and regulations.
Monitor and forecast upcoming levels of demand.
Assist Manager Procurement in carrying out market analysis to get the best purchasing deals.
Ensuring the proper tracking of requisitions and purchase orders and updating the database.
To identify new suppliers of goods and services to maintain healthy competition.
To be responsible for the timely delivery of quality goods at the best price.
Promote good procurement practices with due regard to sustainability, ethical purchasing standards, and cost.
Analytical Skills: Works with multiple vendors to determine the best deals for the company, and have to evaluate the many pros and cons of each, based on price, quality, speed of delivery, and other factors.
Prepare, maintain, and review purchase files, reports, and price lists.
Track the status of requisitions, contracts, and orders.
Timely response to the queries of suppliers and relevant departments regarding order status, changes, or cancelations.
Carry out timely purchasing activity of all approved items.
Negotiate with vendors and analyze vendors’ capabilities.
Check shipments/supplies on receipt to ensure that the goods received meet specifications.
Liaising with suppliers/vendors for deliveries.
Assist in any other ad-hoc task assigned by your superior or management.

Work closely with Demand Planning and similar functions to ensure understanding of specific material needs, associated quantities, and timing.
Request for the quotations (RFQs) and make Comparative Statements. 
Create Purchase orders (POs) in ERP by adapting the approved PR’s from user HOD and budget.
Assist in the execution of procurement processes throughout the procurement cycle.
Monitor the procurement of all required items according to the purchase order and ensure well- timed delivery to the Inventory.
Negotiate with vendors to reduce costs.
Prepare daily, weekly, and monthly procurement reports and highlight the burning issues to the management.
Ensures all procurement policies and procedures are aligned with internal stakeholders e.g. Legal, Risk Management, QA, Regulatory, Purchasing/Supply Chain.
Request and collect updated pricing and delivery time from existing vendors.
Ensure vendors meet their commitments in terms of price, lead-time, and documentation requirements after PO acceptance.
Assisting with ad-hoc projects where necessary.

Assisting with the daily activities of the Procurement Department, review Purchase Requisition, clarifications with end-user.
Maintain records of purchases, pricing, and other important data, collection of necessary documents from vendors for vendor code creation, maintain and update a list of suppliers.
Preparing the documentation for ISO 21001:2018 (Educational Organization – Management Systems for Educational Organizations.


Assist the consultant team for drafting the policy & procedure according to ISO 21001:2018 Standard.


Assist the Registrar department in the making correspondence with internal/external stakeholders of queries/Letters & to smoothly run the academic affairs of the university.

Managing the procurement and administrative task.
Managing timelines of all the projects.


Coordination with Team leads for on time completion of Projects.


Coordination with clients to update status of the Projects and to gather their requests for changes in the existing software.


Requirement gathering sessions with clients.


Preparation of Project timelines of new projects.


Documenting meeting points and change requests.


Reporting day to day activities to the Project Manager.

Receive, distribute and maintain adequate quantities of stocks at all times.
Maintain optimal stock levels.
Create the Purchase Orders well in advance about the items that reach the re- order level to order from supplies.
Check incoming materials for quality, and quantity against invoices, purchase orders and packing slips or other documents.
Making IGP, IRN and G.R.N’s on receipt of any kind of material.
Monitoring daily, weekly, fortnightly & monthly consumption of raw materials.
Monitoring daily demands Material Issuance Request (MIR), Store Issuance Note (SIN).
Work closely with Demand Planning and similar functions to ensure understanding of specific material needs, associated quantities, and timing.
Request for the quotations (RFQs) and make Comparative statements. 
Create purchase orders (POs) in ERP by adapting the approved PR’s from user HOD and budget.
 & receipt of Raw & Packing Material Store.
Responsible for preparing store receipt voucher according to gate inward and confirming of material.
Maintain the log of all controlled documents with date & serial sequence.
Co-coordinating with senior staff and accounts department regarding half yearly and annual audits.

Catering inbound customer calls and providing FCR (First Call Resolution) as per the company\'s policies and procedures.
Keeping abreast with the latest information with respect to the product offerings to handle inbound customer queries and complaints effectively and efficiently.
Ensure that customer queries generated by him/her should be resolved in the specified Turnaround time (TAT) by timely and effective following up on services requests. 
Provide quality customer service on every call.
Communicate clearly and effectively with participants.
Promote teamwork and call center success.
Escalation of issues and follow up.
Answer confidently or find appropriate solutions to customers\' problems.
Performance Improvement Plan Management.