Highly motivated Risk & QA professional with excellent skills in developing and
implementing risk management and quality control plans. Experienced in identifying
and mitigating potential risks and ensuring quality standards are met in all operations.
Key strengths in analyzing data, process improvement, and team management.
Highly Motivated Ramp professional with extensive experience in aviation handling,
loading, unloading operations and overall ground support. Adept at liaising with airline
teams, airport administration, and ground handlers to ensure safe, efficient, and timely
airline operations. Possess excellent communication and leadership skills with a keen
focus on safety, quality control, and customer service.
Highly motivated passenger service professional with proven track record of managing
airline related work in Check in, Lost & found and at Boarding gate services. Ensuring
the smooth handling of passengers at International, domestic & Ramp areas. Well
versed with needs and safety requirements of passengers and airport functionaries.
To implement procedures related to IGOM, AHM, DGR, QMS ISO 9001, EMS ISO 14001 OHSMS ISO 45001 and all Menzies Aviation standards.
Ensure QMS SMART inspection targets are met, necessary investigations are performed, and corrective/preventive actions are implemented wherever required.
Conduct risk assessment along with operational staff and ensure risk register is up to date.
Conducting internal audit of the relevant policies, procedures, and ISO standards within the business unit and dealing with external audit.
Ensure proper implementing of Menzies requirements through SMART, MORSE.
Ensure incidents/accidents are reported in MORSE system, conduct proper investigation, and submit the report.
Assist Manager Risk in preparing stations for certifications & other external audits.
Coordinate with other departments for implementation of all standards.
Conducting Awareness Session for staff regarding Safety, Security, Quality & Operational Procedure.
Conducting internal audit of the relevant policies, procedures, and ISO standards within
the business unit and dealing with external audit.
Ensure regular exercises/practice of ERP, keeping records and reporting to HO.
Conducting Awareness Session for staff regarding Safety, Security,Quality &
Operational Procedure.
Compile reports on audits, investigations, corrective actions as per requirements.
To implement procedures related to QMS ISO 9001, EMS ISO 14001 and OHSMS ISO
45001standards.
To supervise and performing duties on check in, boarding, loading offloading, RAMP
Coordination and Lost and found department.
Tracing the lost baggage by using HAQIBA and World Tracer
Performing duties on check in, boarding, loading offloading, Segregation and Lost and
found department.