概要

Hello,


My self Muhammad Sarmad Farid From Pakistan. I am doing the job as an Operational Manager At Toriox Trading LLC. I have joined this company on January  04, 2021, to still continue. I have handled the company operations and led the operational department and HR Department.


Before joining this organization I am doing the job as a Customer Support Executive in the Operational department of Virtual world Pvt. Ltd. Handling all customer support issues and sales. Led the all-sales department team and contribute to the HR Department and make the perfect team for operations. 



My First job career started in January 2016 as Sale Office in the Lubricant Distribution company, and I served 4 years and finally reached Area Sale Officer in the operational department. It's my life's best experience because I started at the field level and then promote to the managerial level on my smart work. I have made the best market strategies plan and built a good relationship with customers. 



That is my life's best experience and I am quake Lerner and want to learn more creative things and handle the difficulties relate to my profession. Because I believe in smart working not hard working. 



I have handled all management software and Point of Sale Systems, ERP system and Expert in E-Commerce Business. 



Thanks,

项目

Al-Farid Autos.Com

工作经历

公司标识
Operational Manager
Toriox LLC. USA
Jan 2021 - 代表 | Lahore, Pakistan

MY RESPONSIBILITY INCLUDED:
·          Manage the Operational Task of the company.
·         Lead all team productivity and quality control.
·         Making Research and Development Reports on new projects.
·         Maintaining and increasing sales of the company’s products.
·         Monitoring and controlling the company HR operations.
·         Preparing company policies and procedures.

公司标识
Customer Support Executive
Virtual World (Private) Ltd
Jan 2020 - Jan 2021 | Islamabad, Pakistan

My Responsibility included:
·         Understanding the products and services provided by the company.
·         Offering exceptional customer service and satisfaction.
·         Contributing to the HR department by hiring new employees.
·         Developing training lessons with service delivery systems.
·         Managing a team of Customer Support Representatives.
·         Supporting the customer through an email ticketing system and phone calls.
·         Resolving customer complaints and queries.

公司标识
Area Sale Officer
Gujjar Oil Traders
Jan 2016 - Jan 2020 | Chicha watni, Pakistan

MY RESPONSIBILITY INCLUDED:

Maintaining and increasing sales of the company’s products
Reaching the targets and goals set for my area
Establishing, maintaining, and expanding customer base
Servicing the needs of existing customers
Increasing business opportunities through various routes to market
Collecting customer feedback and market research
Reporting to senior management
Keeping up to date with new products and competitors.

学历

Virtual University of Pakistan
硕士, , MS/MBA‎
HRM and Information Technology
CGPA 2.8/4
2020
Virtual University of Pakistan
硕士, 工商管理硕士学位, ‎
HRM and Information Technology
CGPA 2.7/4
2020

技能

熟练 Corporate Financial Reporting
熟练 Warehouse Managment
熟练 360 Recruitment
熟练 3D Creative Skills
熟练 4 Knowledge of Taxation
熟练 AAccounting
熟练 Account Handling
熟练 Account Management
熟练 Account Sales Strategies
熟练 Accounting
熟练 Accounting Applications Command
熟练 Accounting Skills
熟练 Accounting Software Command
熟练 Accounts Administration
熟练 Accounts Administration
熟练 Accounts Adminstration
熟练 Accounts Finalization
熟练 Accounts Management
熟练 Accounts Optimization
熟练 Accounts Payable Skills
熟练 Accounts Payments Handling
熟练 Accounts Planning
熟练 Accounts Receivable Skills
熟练 Accounts Reconciliation
熟练 Accounts Software Command
熟练 Accounts Reconciliation
熟练 Active Listening Skills
熟练 Active Listenting
熟练 Admin Assistance
熟练 Admin Assistantce
熟练 Administration Knowledge
熟练 Administration Skills
熟练 Administrative Meetings Management
熟练 Administrative Organization
熟练 Administrative Processes Command
熟练 Advance Planning
熟练 Advocate of Teamwork
熟练 Aggressive Marketing
熟练 Amazon Account Management
熟练 Amazon FBA
熟练 Amazon FBA Command
熟练 Amazon Listings Optimization
熟练 Amazon Marketing Campaigns Management
熟练 Amazon Operations Management
熟练 Amazon Optimization
熟练 Amazon PLA Optimization
熟练 Amazon PPC
熟练 Amazon Product Listing
熟练 Amazon Sales
熟练 Amazon Store Management

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语