概要

Dedicated Desktop Support Engineer with 12 years of experience providing technical assistance and resolving hardware/software issues for end-users. Proficient in diagnosing and troubleshooting, ensuring minimal downtime. Adept at user training and documentation. Strong communication and customer service skills. Committed to enhancing IT efficiency and user satisfaction

项目

SABRE OFEP Migration to NOFEP
Implementation of Network Access Control

工作经历

公司标识
Manager IT
Jeo Feeds Mills
Sep 2023 - 代表 | Wah Cantt, Pakistan

公司标识
Civilian instructor bps 17
Pakistan navy
Jan 2018 - Jul 2020 | Karachi, Pakistan

公司标识
Network & System Support Engineer
Pakistan International Airlines
Feb 2008 - Dec 2017 | Karachi, Pakistan

学历

Preston University
硕士, 工商管理硕士学位, MBA-IT‎
Information Technology
CGPA 3.0/4
2014
University of Karachi
学士, , Bachelor's of Arts‎
2005

技能

中级 Access Networks
熟练 Application Networking
中级 B2B Business Development
中级 Backup Restore
中级 Cloud admin
中级 Cold Calling
中级 Computer Hardware Installation
中级 Computer Network Operations
熟练 Corporate IT
中级 DNS
中级 Ecellent Communication Skills
中级 End to End Sales
中级 Feedback Assessment
中级 Hardware Command
中级 Hyper V
中级 Internet Troubleshooting
中级 IP CCTV Knowledge
中级 IP Networking 
中级 IP Phones
中级 IT Troubleshooting
中级 IT Hardware Support
中级 Lead Generation
中级 LINUX
中级 Marketing Email Writing
中级 Microsoft SCCM
中级 MS Office
熟练 Multitasking
中级 Multitasking Skills
中级 Network Analysis
中级 Network Analyzing
中级 Network Infrastructure Command
中级 Network Installation
中级 Network Monitoring Tools
中级 Network Security Implementation
中级 Network Virtualization
中级 Networking
中级 Networking Protocol
中级 Resource Configuration
中级 Router and Switches
中级 Server
中级 Server Installation
中级 Server Management
中级 Sterilization Procedure
熟练 T Bricklaying
中级 Troubleshooting
熟练 Troubleshooting Skills
中级 Windows Desktop Administration
中级 Wireless Networking
中级 Wireshark 
中级 المهارات المعدنية

语言

熟练 乌尔都语
中级 英语