概要

Client Services Customer Support

项目

PTCL Landline and Broadband Re-Connect Offer 2013

工作经历

公司标识
Cashier/ Receptionist And Server
Broadway Pizza
Jan 2019 - Jul 2019 | Karachi, Pakistan

Working as making

公司标识
CSR
KESC
Jun 2017 - Oct 2018 | Karachi, Pakistan

Karachi Electric (K.E) 118 Complain Centre
Call Centre Local inbound-Karachi: Working as Customer Service Representative (CSE) in K-E Call Centre.
Working as CSE in New Connection.
Working as CSE in Technical Complains Centre using Sab (Siebel) look after issue.
Working as CSE in Billing Department.

公司标识
CSE
Pakistan Telecommunication Company Limited (PTCL)
Feb 2013 - Mar 2017 | Karachi, Pakistan

Call Centre Local/ Nationwide inbound-Karachi:
 Working as Customer Service Representative (CSE) in PTCL Call Centre.
 Working as CSE in Data Entry in 786 Nadra Verification Department.
 Working as CSE in Broadband EVO, Phone, billing Department.
 Working as CSE in Phone / Broadband Technical Department.
 Using Microsoft Excel, Word and Window 7 for Working.
 Worked in March 2013 Reconnect Campaign CSS Billing Department

Billing Coordinator in Billing Department:
 Working as BBO Broadband, EVO, Phone, billing Department.
 Working as BBO in Phone / Broadband Technical Department.
 Using Microsoft Excel, Word and Window 7 for working.
 Worked in march 2013 Reconnect Campaign in Billing Department

公司标识
Telemarketing Representative
Star Call Center
Sep 2012 - Jan 2013 | Karachi, Pakistan

Worked as Telemarketing Representative in outbound UK call center
Generating quality leads and taking appointment
using Microsoft Excel and Word for worked

公司标识
Finance Manager And Accountant ( Internships)
The Software House Project (TSHOP)
Feb 2012 - Aug 2012 | Karachi, Pakistan

Worked as Finance Manager And Accountant in Company ( Internships)

• Recording And Maintains Company Recipes, invoice, Vouchers, Cash received, Cash Deposited in Bank, Profit and Lose Statement ….
• Using Microsoft Excel and Word for worked.

学历

DOMINO - English Learning Centre
证书, General English Language‎
Accounting & Finance, English Language
Incomplete
2012
Skill Development Karachi
证书, Supply Chain Management‎
Accounting & Finance, English Language, Planning
Incomplete
2012
Skill Development Karachi
证书, Certificate Hardware & Networking (CHN)‎
Accounting & Finance, English Language, Planning
Incomplete
2012
Skill Development Karachi
证书, Certicate in Information Technology (CIT)‎
Accounting & Finance, English Language, Planning
Incomplete
2012
University of Karachi
学士, 贸易学士, Bachelors of Commerce‎
Accounting & Finance, English Language, Planning
等级 A
2011
Skill Development Karachi
大专, ‎
Accounting & Finance
Incomplete
2011
Intermediate Board of Education Karachi.
中级/A级, 理学院(工程预科), Faculty of Sciences‎
Accounting & Finance, English Language, Planning
等级 B+
2008
Board of Intermediate & Secondary Education, Karachi.
大学入学/0级, 科学, Matriculation in Computer Sciences‎
Accounting & Finance, English Language, Planning
等级 A+
2005

技能

熟练 Data Miniing
中级 Handling Assignments
中级 Individual Contributor
中级 Individuals / Consumers
中级 Knowledge of Spreadsheets
初学者 Peachtree Command
中级 Private Limited Companies
初学者 Retail Banking
初学者 Social Welfare Management
初学者 Stock Analyzes
初学者 Tally Accouns
中级 Vehicle Allocation
中级 أبحاث السوق

语言

初学者 旁遮普语
中级 乌尔都语
熟练 英语