概要

As an energetic IT engineer, my responsibilities involve designing, implementing and maintaining information technology systems and infrastructure, including networks, servers, databases, and software applications.br/As a desktop support engineer, my role is to provide technical assistance to end-users who experience computer hardware or software issues. I diagnose and troubleshoot problems, identify and implement solutions, and ensure that users can effectively use their devices and applications. I have excellent communication skills to interact with users and provide them with clear and concise instructions.

工作经历

公司标识
Computer Operator/ HR Asstt
CAA Skardu Airport
Mar 2022 - Nov 2022 | Sakardu, Pakistan

As a computer operator, my main responsibility is to monitor and control computer systems in an organization, and some of my duties could includeOperating and monitoring computer systems and peripheral equipments.Responding to system alerts and error messages.Running routine backups and maintenance tasks.Troubleshooting system issues and escalating to higher-level support when necessary. Managing system logs and generating reports.Maintaining an inventory of hardware and software assets.

公司标识
IT Administrator / Desktop Support Engineer
Gilgit Baltistan Tourisum Secretariat
Jan 2020 - Dec 2020 | Gilgit, Pakistan

As a desktop support engineer, my primary responsibility is to provide technical support to end-users in organization. My role involves maintaining, troubleshooting, and repairing computer systems, software, and related peripherals such as printers, scanners, and network devices.Here are some of my roles and duties in department as desktop support engineer are as under. Install and configure softwares and hardwares for end-users.Provide technical support to end-users in person, over the phone, or via email or chat.Troubleshoot and resolve hardware and software issues, including network connectivity problems, printer issues, and software bugs.Create and manage user accounts, permissions, and access rights.Install and configure antivirus software, perform regular updates, and run scans to ensure system security.Conduct regular maintenance on computer systems, including updating softwares, installing patches, and performing backups.Maintain an inventory of hardware and software assets.Document all support activities and resolutions in a ticketing system.Assist with network administration tasks, including managing user accounts, configuring switches and routers, and troubleshooting network issues.Train end-users on how to use new softwares and hardwares.Overall, as a desktop support engineer i have strong technical skills, excellent communication skills, and the ability to work independently or as part of a team

公司标识
Data Entry Operator
Health Secretariat GB
Apr 2016 - Oct 2018 | Gilgit, Pakistan

As a data entry operator, my primary responsibility is to accurately and efficiently enter data into a computer or database system. This could include some main tasks such as typing or scanning information from physical documents into an electronic format. Verifying and correcting data entry errors. Maintaining databases by updating, adding or deleting information. Conducting data backups to prevent data loss. Compiling, sorting and organizing data for further analysis. Performing data quality checks to ensure accuracy and completeness. Preparing reports based on entered data. Keeping records of data entry activities and tracking progress.Ensuring compliance with data privacy and security regulations. Collaborating with other team members or departments to resolve any data-related issues.Overall, my role as a data entry operator required a high degree of attention to detail, accuracy, and the ability to work effectively under pressure to meet tight deadlines.

学历

Karakurum International University
硕士, 技术学士, B.Sc (Hons)‎
BS Honors In Information Technology
CGPA 3.4/4
2020
Karakurum International University
硕士, , BSc Honors IT‎
Communication and Networking, Database System, Data Communication, Project Management
CGPA 3.4/4
2020
Public School
中级/A级, 理学院(工程预科), F.Sc Pre-Engineering‎
Science
所占比重 59%
2015
Public School
非预科, Matric in Computer Science‎
Science
Completed
2013

技能

中级 App Development
中级 Figma
中级 Active Directory
中级 Adobe Illustrator
中级 Adobe Photoshop
中级 Application Support Management
熟练 C++
中级 Cisco
熟练 Communications Skills
熟练 Computer Application Command
熟练 Computer Network Operations
中级 Computer Networking
熟练 Computer Profcient
熟练 Content Management
熟练 Content Optimization
熟练 Content Acquisitions
熟练 Content Development
熟练 Content Management
熟练 Content Marketing
熟练 Content Writing
中级 Cooordination Skills
熟练 Customer Service Skills
熟练 Data Analysis
熟练 Data Entry
中级 Database Administration
熟练 Database Management
中级 Desktop Support Engineer
熟练 Digital Marketing Management
熟练 Digital Storytelling
中级 Email Marketing
熟练 ERP
中级 Fluent in English
中级 Flutter
中级 Graphics Editing
熟练 Hardware Installation
熟练 Hardware Knowledge
熟练 Hardware Troubleshooting
中级 HTML
熟练 IT Hardware Support
熟练 IT Knowledge
熟练 IT Networking
中级 IT Procurement
熟练 IT Products Knowledge
中级 IT Support Engineer
熟练 Korean Teaching
熟练 Leadership Skills
中级 LINUX
熟练 Logistics Management
熟练 Logo Designing
中级 Market Research

语言

熟练 乌尔都语
中级 英语