Managed $16M 1 million Products direct-to-consumer ecommerce business for high-end children's clothing company. Responsible for leading the site strategy and building product roadmap. Drove 5% revenue growth and 36% traffic growth Sales Mark at Amazon, Ali express, ebay, Daraz.pk
Customer Support/Store Head
Daraz Seller (Anamta Mart) since 2018
Lead and maximized ecommerce sales, and achieved goals and customer satisfaction levels.
Analyzed and monitored sales and revenue generation through website traffic.
Managed budget for all ecommerce functions including expenses and sales.
Ensured compliance to industry standards and customer expectations while managing projects and vendor relationships.
Developed, enforced and ensured adherence to policies and procedure
SalesMark an Online store Manager at Amazon, ebay and Ali express as E commerce Support Manager.
Looking afterÂ 1 million products, managing SKU
Maximising sales across the company online product range.
Deciding where to place the call of action to purchase an item on the web page.
Spearheading different ecommerce projects across various departments.
Ensuring that the website delivers a great customer experience.
Planning ahead and having a comprehensive digital marketing plan for the current and next year.
Analysing previous marketing campaign results with recommendations for optimisations and strategy improvement.
Liaising with the inventory and purchasing teams for newly available stock to advertise.
Utilising web analytics to improve business performance.
Identifying areas for opportunity and improvement within the ecommerce section of the site.
Completing weekly and monthly reporting of key site such as sales performance, conversion, traffic and average transaction value.
Developing effective ad profitable affiliate marketing programs.
Ensuring that any stored customer data is secure against threats from cyber criminals.
Ensure content for new products is uploaded on time and is 100% accurate.
Identifying best sellers.