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概要
I did BBA and have over 2 years of the experience in the field of general sales and marketing and customer services ( telemarketing and banking), social media, sales management, busìness communication, team management, marketing compaigns, emailing compaigns, market visits, B2B & B2C marketing, computer skills etc.
项目
工作经历
Email Support Executive
Here I worked as a customer support agent over an half of the year. Here mine major duties were resolved an avergae of 350 inquiries in any given week and consistently meet performance banchmarks in all areas.Greet, transfer and hold calls. Build, rapport, listen, clarify and manage conversational flow. Manage upset customers, conflicts and challenging situations. Deliver outstanding services.
Sales Officer
I am working in that organization as a Sales Officer over 2 years for the period of time. Here I managed and deployed profitable facebook ad compaigns, created a company culture initiative which raised employee satisfaction rates by 25% and exceeded retail sales by an average of 17% every quarter in 2018.
