Monitoring network engineering performance and ensuring system availability and reliability.Design and Develop Network with VLANs.Design and Develop Network Policies.Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).Monitor performance and ensure system availability and reliability.Provide support and troubleshooting to resolve issues.Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data backups when required.Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.

Resolve and escalate network, computers and over all IT related issues keeping the services and internet up to the mark at the hive, The hive is a co-work space provider. It provides separate offices as wellMaximizing network performance through ongoing monitoring and troubleshootingPlan, implement and monitor computer networksUnderstand the technical demands of the clientImplementation, administration, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.Timely manage network monitoring systemConfiguration of network devices and services like routers, switches, firewalls, and backups.Arranging scheduled upgradesReporting network status to manager

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Explain end users on basic software, hardware and peripheral device operation and troubleshoot system and network problems, diagnose and solve hardware/software faults.

Create user account on windows server, monitor server, and escalate any issues to higher management
Assisting employees with Level 1 Support questions: help desk tickets, in-app live chat, and over phone
Troubleshooting & detailed problem reports for the task assigned
Escalating issues to Level 2 & Level 3 when needed